Mt. Trashmore Family Ymca Preschool

My daughter attends the leadership program here and loves it! So grateful for this community based program that provides leadership and life long experiences for our teens. Special thanks to Miss Kaelan for being absolutely amazing at what she does.

I recently became a member of the YMCA, and yesterday was my first visit to the Mount Trashmore location. Unfortunately, it will also be my last. Upon arrival, I was met by Sarah at the front desk, whose demeanor was unwelcoming and, at times, borderline aggressive. When I addressed my concern with another employee, I was told that “this is just Sarah’s disposition. ” Regardless, it is concerning that an individual with such an attitude is assigned to a front-facing position representing the organization. In my opinion, Sarah may be better suited for a role that does not require direct interaction with members or the public. As a result of this experience, I will no longer visit the Mount Trashmore YMCA and will continue utilizing the Landstown location instead.

The worse 1st experience with child day care that I ever Had. We we're paying $150 a week just for our child to be ignored, most times I picked my kid up He had a running nose with dry snot under it, not being attending to at all, I walked in to pick him up one time and he was literally in the teacher's face with a running nose and she pretended to act like she cared when she realized I was standing there watching the whole ordeal take place, my kid doesn't even get sick so how got he infected slight cold is beyond me bt wither way its unacceptable in my book. I would've gave them a half of star if it was possible.✌🏾

We signed our child up for basketball lessons to begin on a Monday in August. The day of the first lesson we received a notice 6 hours prior that both the day, time and location of the lesson was changing. Things happen, no big deal but more notice would have been appreciated. We show up to the different location 5 days later for the first lesson there and are told the lesson for that day was cancelled as there was painting in the gym the previous day and that the painting continued into the day of the lesson. Zero notice was given to us, we had to show up to find out. I requested to cancel the lessons altogether and to have the payment refunded. 3 weeks later, no refund and horrible communication from the "director". Completely unacceptable and incredibly frustrating to have to keep disappointing a child because of horrible management.

Nice basketball court! I'm sorry there's not enough space for bleachers. It's best to bring a camp chair if you're there to cheer on the kids! The children's coaches are great; they're very positive and readily encourage the players! Family members and friends are very enthusiastic, and I got the impression that people there are part of a very close-knit community!