Ymca School Age Child Care @ Indian River Family Ymca is a child daycare & preschools daycare located at 5660 Indian River Road, Va Beach, Virginia VA. Find contact info, location details, and similar daycares nearby.
What Parents Say
This YMCA location in Virginia Beach receives consistently positive feedback for its facility quality and staff friendliness. Parents and members praise the clean, well-maintained environment, diverse amenities (pool, gym, classes), and welcoming atmosphere. The facility offers before/after school child care that parents say is wonderful, with staff who are responsive and genuinely caring.
Just made a new membership here, and Nelson and McKenzie were the staff who helped check me in! They provided truly exceptional customer service!! They were incredibly kind, attentive, and patient throughout the entire process. They went above and beyond to make sure I felt welcomed, informed, and excited to get started. This facility is wonderful, with so many workout options to accommodate a variety of needs and goals. Thank you, Nelson and McKenzie, for an amazing first impression and for setting the bar so high with your outstanding professionalism and hospitality!
The staff is friendly and welcoming, but this locations management picks and chooses what policies they want to have in place. Been a member for over 25 years only to see them continously create an environment which makes one want to find other options to use.
Not sure where I should start but I wouldn’t recommend this facility to anybody for childcare specifically. My child was constantly bullied while he was there. He also attended the summer camps at different locations and the bullying continued there. Was I notified properly?!?, no… The staff are supposed to call you whenever an incident happens and I was notified once out of the 6+ times something happened. From being kicked in the neck to being slapped by other children. Not to mention the staff tried to blame my son on some instances instead of making sure the other children keep their hands to themselves. I will not be returning to the facility. Seek childcare elsewhere because it’s obvious the young adults working here don’t look after children as they should. The director, Gereka, was helpful in solving some issues. That’s the only good thing I can say.
Not sure what’s going on but just in my world at least something broke ever time I come in sauna hot tub clothes, grinding machine in the men’s bathroom. It looks like they need to be painted to pools and stuff. It’s just needs to be cleaned up and it’s somebody needs to put some money in it or something.
It's one of the best Y locations. Staff is friendly and always willing to work with you. They did some new paint job with the wellness floor, and it looks amazing! They have promotions for joining, which really helped me as a Regent student. I also heard that if you work at the Y, they give you a 25% discount on your tuition at Regent! If they can work around my schedule, I think I will apply here for that discount. The executive director is so kind! Front desk people are kind, and the ones cleaning the place are always on the move! Love the new paint job and ceiling tiles! I can't wait to see some more remodeling of this place. It's not an overnight thing, so I'm just happy to see it when I come in to work out.