Northwest Hospital Child Care

As a wife and primary caregiver to my husband, I was given ZERO communication about me husbands progression and wellbeing after his surgery. ZERO. I am a mother of 4. I have no support and live an hour plus away from the hospital. The staff made no effort to talk to me after husbands extensive surgery. after being there ALL MORNING of day 4 of recovery I drove home. AS SOON AS I GOT HOME my husband called as said he was ready to come home??? I was not expecting him to come home for 2 more days. Look, You need to include spouses in on effective communication! My husband has had cancer and mental and physical complications FOR YEARS, I expect to be treated as part of the recovery team. I had no idea of what to prepare for, nothing was ready and our house was thrown into total chaos when he came home. I am tired of not being in the loop and expecting to receive proper communication from a person on a painkiller drip.

I hope I’m reviewing the right hospital, my loved one has stage four sarcoma, and the way they treat my loved one and us family is top tier. I’m struggling to give a five star only because her sarcoma has grown and we were told it was shrinking. I can’t take the review lower tho, because this disease is aggressive and unpredictable, and I don’t want my emotions to take from the care she is getting. The nurses and doctors are informative, caring, compassionate. They educate clinically while simplifying the language to where we understand. I’m grateful for this place, the care they are giving my loved one is as good as one can get. Sad Dr. Loggers is no longer her attending physician, but grateful for the care she’s provided at every chemo stay, at every inch of this horrible journey, the staff has tried their hardest to accommodate. The doctor called me at 7:30pm while spending time with his family, and was emotionally supportive, educationally supportive and was so kind. That was Dr Joseph, and Dr. Sears called me every day for an update at the end of her day. The nurses are so nice and on top of any urgent needs and address things right away. I cannot even begin to express the gratitude I have for how attentive everyone has been during such a hard time in our lives and while dealing with the severe impact this has had on our family. Thanks UWMC sarcoma specialists and nurses.

Last year my husband had a stroke that affected 2 areas of his brain. The ER staff here at this NW Hospital were very quick to diagnose his condition and got the Specialists he needed into his room to see him and get the treatment he needed. Because of their quick response and treatment, along with all of the wonderful care that the nurses, doctors, PT and OT staff gave my husband during his 5 days there in the hospital, he was able to Return Home with me. After more months of PT and OT, he has recovered very nicely. If he hadn't gotten the quick treatment he needed, things would've been very different and I shutter to think about what might've been. The hospital staff were wonderful with how they treated my husband and I, with caring, compassion and respect. They allowed me to stay with my husband in his room the entire 5 days, bringing in a bed for me to use. I couldn't leave his side and they understood that. Thank you, to all of you at NW Hospital! Especially the ER staff, the 5th floor nursing staff, the drs, PT & OT all who cared for my husband during his stay there from 04/17/2024 - 04/22/2024.

This place doesn't even deserve one star but I have to in order to be able to post this complaint regarding the University of Washington Medical Center Emergency Department and their failure to provide emergency medical care to my son Saturday September 27th, 2025. That night, my son was robbed and assaulted with a gun. He was taken by friends to the UWMC emergency department while bleeding from the nose and mouth and suffering from facial trauma. He was also intoxicated, disoriented, and unable to make informed decisions. Despite arriving with visible injuries and active bleeding, he was left waiting for over 30 minutes without triage or stabilization while the nurses chatted and one even slept. He was reportedly told he could not be treated due to lack of insurance. After receiving no care, he eventually walked out still injured and bleeding. The following day, when I realized what happened I (his mother) took him to another hospital where he was diagnosed with a fractured nose, dental injuries, and a tooth embedded in his lip. UWMC staff also failed to contact me, his parent and emergency contact. I would have provided insurance and consent immediately had I been notified. This situation constitutes a serious violation of EMTALA, which requires hospitals to: • Provide a medical screening exam to determine if an emergency condition exists, • Stabilize the patient regardless of insurance or payment ability, • And not delay treatment to inquire about insurance.

I rushed myself to the ER at 2am. Doctor Robert and the nurses knew that dental help was slim but didn't shy to help me out. I'm grateful, they're very calm and consistent.