A Touch Of Home Child Care Too is a child daycare & preschools daycare located at 400 Gladys, Portage, Michigan MI. Find contact info, location details, and similar daycares nearby.
What Parents Say
A Touch of Home Child Care Too receives mixed reviews. Most parents praise the staff as loving, attentive, and welcoming, with good communication through the Brightwheel app and a clean facility. However, two negative reviews raise serious safety concerns including a child escaping through a fence hole, injuries (bites, smashed fingers, broken foot), inadequate sanitization, and poor staff responsiveness to parental concerns.
We brought our infant son here for a couple of months and loved all of the teachers! Unfortunately we are only switching because it is too far from our home/work. Every day at pick up he was getting snuggles or had a teacher interacting with him. The Brightwheel app that they use was wonderful to feel connected and informed about his day. They didnt send pics every single day, but I received them often! I knew by how big his smiles were when the teachers spoke to him that he enjoyed this place!
My foster daughter attended this daycare for the past year. In March I politely pointed out some bites that broke the skin on her shoulders that they missed- and suddenly began receiving more reports of her bad behavior. Being a foster child, she does have some behavior issues- but felt she was being targeted because I spoke up. A week later she escaped a hole in the fence and was nearly hit by a car. We were told by staff she was not the first child to escape. The owners blamed my 3 year old for not listening when they told her to stop an dsaid the snow caused the hole . The next week she broke her foot and nobody knew how. I expressed my concerns for her safety as any parent would. They then asked me to find a new daycare ASAP since I didn’t feel safe. At this time of year, not an easy task and things seemed to be improving. Today, I was told we had 2 weeks to get her moved because of her behavior. We have only received 1 report of misbehavior in the past 3 weeks. Not a safe daycare and I do not reccomend.
Not that great of an experience. At first glance it seems okay. But moving forward you realize its just a bunch of college kids that don't really know how to CLEAN or CARE for children. My daughter's fingers got smashed 3 or 4 times. Sick multiple times. (I get it kids have germs but it seemed they didn't keep up on sanitizing ANYTHING.) Terrible communication skills. I dropped my daughter off one morning, it was raining, and to my surprise the daycare ladies were taking the kids outside!! They told me if it wasn't down pouring they go outside! I was shocked! And felt sorry for the 2 year olds...wondering if they even had dry clothes for afterwards. I went outside with my daughter and the other children because I knew the toys outside were wet and I wanted to dry them off before heading out to school & work. The ladies didn't grab any towels to dry the toys off. I found some semi damp ones outside and wiped off every piece of equipment as they just sat and watched. After this day I decided this wasn't the place for my daughter.
Nicole (knee-Cole) is great to work with, friendly and welcoming. A Touch of Home Child Care; 10-10 would recommend
Great daycare. The staff is amazing and since my daughter has been attending she has been well taken care of. The communication and care great.