Riverfront Ymca / Bethany Center is a child daycare & preschools daycare located at 1235 Broad Boulevard, Cuyahoga Falls, Ohio OH. Find contact info, location details, and similar daycares nearby.
What Parents Say
This YMCA facility receives consistently high praise for its clean, spacious environment and exceptionally friendly, helpful staff. Parents and members appreciate the diverse programs including gymnastics and aquatic facilities, reasonable pricing, and strong community atmosphere. The director and front desk staff are specifically noted for their availability and welcoming approach.
I would like to share my experience because it was mixed. Unfortunately, one staff member was rude and disrespectful toward me. I felt uncomfortable because of my accent, even though I am new and was only asking for information since it was my first time enrolling my daughter in swimming lessons. It is very unpleasant to receive this kind of treatment when you are simply seeking guidance and help. However, I would also like to highlight that another staff member was very kind and tried to help me patiently and respectfully. Unfortunately, I do not remember her name, but her attitude made a big difference. I hope this feedback is taken into consideration to improve customer service, especially toward new families and people who are just looking for support.
Wonderful, family friendly center. Place is never crowded, always able to have a good, quick workout. Friendly and helpful staff.
The front desk staff leaves something to be desired from a customer service standpoint, but otherwise the swim class and wee tumblers have been nice for our 2 year old. Recently payment systems were down and so we opted to pay in cash vs. card. The staff seemed oddly secretive about a $14 credit we had on our account, and it was never offered to us to take off the total amount that we were paying and in fact they had already cashed us out for the full price before they mentioned it out loud and directly to me. I had only heard because one staff whispered it to the member who was taking our payment. That seemed odd to me, but despite the service.. we do enjoy the classes for toddlers.
Just moved into the Falls. This gym is very clean and the staff are very friendly and helpful. Ryan, the director, does a very good job. He is always available and listens for ways to improve.
The gymnastics center at this YMCA is fantastic!! My high school cheerleading team has made so much progress with their tumbling skills due to the lessons they receive here. It is also very reasonably priced.