Primrose School At West Chester

This is a wonderful day care. We visited 5 in the area before settling on this one. We unfortunately were on a wait-list at first and had to settle for a different day care for the first 6 months and the difference between the two is night and day. The people running this are genuinely nice and provide an environment that is very friendly and inviting. They feel like an extension of my son's familial experience at this point and I can't recommend them enough. The place is always clean and well maintained and the kids have great grounds to play on. Even when there is some staffing turnover they seem to find great people to replace them. I'm very thankful we made this choice and I wouldn't hesitate to recommend them to anyone.

We went here for several years. There are pluses and minuses. The location is nice. I like that it's off the main road and with a wonderful outdoor space. I don't understand day cares in parking lots with tiny outdoor spaces. They've definitely tried over the years to keep it clean and maintained. The biggest drawback is that the kids are confined to one room. They're nicely sized and go outside a lot, but compared to other daycares that have gyms and such, it's certainly a drawback. The most important thing though is the people they hire. It's been a bit of a mixed bag there. We had some truly wonderful teachers and some I didn't like. They have had some turnover issues here and there, but have some great teachers that have been there a while. It's tough to be great right now with difficulties hiring and places being understaffed, but we never really considered going somewhere else, which I think says a lot.

Wonderful smaller, family-feel, learning-focused daycare. Have been going here for 8 years. We appreciate the staff; they all go above and beyond to help the kids learn and engage in fun activities everyday fun. They put on a fantastic summer program with daily field trips to keep older kids engaged. Highly recommend.

I can't say enough good things about this daycare. My daughter was signed up to start prior to the pandemic, but due to the pandemic we changed plans and kept her home as long as possible until we were able to feel things out. The director (Carmen) was responsive and worked with us every step of the way. She really made a stressful time so much easier on us. We started attending 4-5 months ago and my daughter LOVES it. The teachers in the infant room are amazing. I trust them wholeheartedly and they are so kind and patient with the kids. My daughter has a great time and does so many more activities than I have at the house. She has learned a lot and I can tell she is stimulated throughout the day. They also send me pictures while I am at work which is such a nice treat. All of the staff know the kids by name and they have a really welcoming environment. When I initially toured the facility, one of the major determining factor of our decision was the cleanliness of the facility. Even prior to the pandemic they had hand sanitizer stations readily available and the facility always smells nice and is picked up nicely. My daughter is always clean when I pick her up and the teachers are great about making sure my daughter is changed regularly and does not develop any diaper rashes. At one point my daughter was having a stomach issue that was resulting in minor diaper rashes (I was having trouble controlling it at home as well until we found the cause) and the staff went out of their way to discuss a diapering/cream/ointment program with me to make sure they were doing everything possible to help us calm her skin. I am so glad I made the decision to send my daughter here.

Amazing teachers, amazing staff, and what they did with our son who was never really in a preschool before was amazing. They taught him amazing matters, everyone there was friends and very helpful. Teachers really cared about the children and it showed. The teaching was the best there, our son learned so much every day from school that he was excited to go back every day to learn more. Plus all the activities the school had for them was fantastic. Amazing school, amazing teachers, amazing staff, and all around awesome!! Love Primrose!