New Horizons Daycare, INC. is a child daycare & preschools daycare located at 30 Bowdoin St, Springfield, Massachusetts MA. Find contact info, location details, and similar daycares nearby.
What Parents Say
One parent highlights the warm, family-like atmosphere and expresses strong loyalty to the center, while another details serious safety concerns including multiple unrecorded injuries, inadequate staff-to-child ratios, and mishandled medical equipment. These accounts present a stark contrast between the emotional connection felt by some families and critical failures in operational safety and communication reported by others.
My son went here for 3 months & had 8 incidents where he was hurt. 1 of those was never documented so there was no incident report for it, which is why I told them proceeding I needed every incident in writing. They let kids beat on my son cause apparently 2 teachers can’t manage 9 toddlers. I worked at a daycare, 9 or more kids are usually assigned to 1 teacher. They neglected to keep my son safe, they didn’t have his INHALER stored properly because when I asked for his belongings when I withdrew him; it wasn’t returned to me. Showing how they didn’t care to consider 1. If my son had medicine & 2. They didn’t have the staff watching him made fully aware of his asthma. Pathetic, negligent & I would never recommend this daycare. They only care for their own if you don’t know them personally good luck your kid will be neglected. Then they’ll gaslight you & downplay the neglect when you confront them about it. If they delete this comment it’ll SPEAK volumes. They’re trying to cover up their negligence.
Everyone at New Horizons Daycare is like family. I would never go anywhere else. I am going to be so sad when I have to go on to kindergarten with my big boy but they will always be my favorite place.
Best Daycare Ever