La Fitness Kids Klub @ College Park

The staff is great here. They're always kind and friendly in greeting me when I enter. That's the most important thing I want to note because their positivity was like sunshine for me on a cold day! Thanks LA Fitness Family! God bless. This facility is always clean and well maintained. I've never had an issue or a negative experience here. Everything is ALWAYS in order. Seems like everyone is doing their job well and I appreciate that because some other facilities could learn from yall work ethic.

I’ve been a loyal member of this LA Fitness for a long time, and I am extremely disappointed with the recent changes especially the departure of one of the branch’s best employees, Monte. His removal feels unfair based on what many staff members indicated, as it was reportedly a single offense. Several employees and members agreed that the decision didn’t match the situation. Since Monte left, the entire energy of the gym has noticeably changed. He was one of the few people who consistently greeted members, checked in on the floor, encouraged us, and built a positive, motivating environment. His presence made a real difference for this location, and his absence is felt by everyone who appreciated the uplifting atmosphere he helped create. I also want to acknowledge Aaron, who continues to be one of the kindest and most supportive employees here. He is doing a great job despite what now feels like understaffing and lower morale. Unfortunately, the gym’s culture has shifted: the environment feels less friendly, employees seem overwhelmed, and constant reminders for members to re-rack weights are becoming disruptive. The energy, smiles, and encouragement that once defined this location have faded since Monte’s departure. Monte spent years building community here, and it’s hard to overlook how much the member experience has declined without him. I hope LA Fitness corporate reviews this situation and takes the concerns of loyal members seriously, because this gym has been noticeably impacted.

Monty signed us up earlier this month. He provided excellent customer service. He answered all of my father & I questions while multitasking the front desk. But what we truly enjoy most about our experience with this LA Fitness is that he greets us by our names at every visit which makes us feel like we're not just another membership number. I've been going every day since. The gym is clean the staff will restock things if asked of them. The smoothie bar is a great addition because Karmanutra has the best smoothies. I am a very satisfied member.

Aaron the newest manger at the College Park Location is doing such an amazing job. He makes sure that the gym is kelp clean , and all the machines are working properly. He greets everyone as they enter and just make you feel comfortable. Kudos to Aaron keep up the good work. And thank you for calling me about my cards and I’d I left at the gym. Ms Richelle Alexander,

This is the grossiest gym the mirrors are always dirty the cardio machines are always filthy with dust and sweat I’m moving to Fayetteville & this is the closest LA but I refuse to go Ive been with LA fitness for over 15 years but this gym alone has forced me to find a new gym. The staff is always making announcements to re rack the weights but they should lead by example with cleanliness.