First Friends Learning Center

This place was great until new owner ship took over. My son has been there for 3 1/2 years and once they found out he had a learning disability they wanted nothing to do with him anymore. He has therapist that helped him in the school and told us almost daily he was doing great. Once the owners family member took over the teaching position (replacing my sons long time teacher who was great with him), all of a sudden there was a huge issue... 1 week in. They stated my son who's never been violent was suddenly pulling hair and biting... things he's never shown in the past. Even on days when his therapist said he had a great day... they tell us on pick up, he had a horrible day basically making up things in order to get rid of him. My son loves this school and it breaks our hearts that he has been treated this way... without no warning, they kicked him out now with no school to go to. So if your son or daughter “ isn't quite like the other kids” I wouldn't recommend this school one bit. Since new owner ship they go through teachers left and right and seem to only care about 1 thing which is MONEY. My wife and I will look to find our amazing boy a place that wants him.... and cares about children with special needs. I recommend looking elsewhere for a quality school.

**Beware of Changing Lanes Daycare!! ** My experience with this daycare was beyond terrible!!! Especially when it came to how they treated my daughter, who has special needs. From day one, Chantell, the manager, assured me that they would work with my child through her behavioral challenges and support her as we were getting her into early intervention. However, their actions showed the complete opposite. One of the most shocking incidents was when staff threw clothes in my daughter's face and demanded that she dress herself when she was on the potty. They also snatched the tablet out of her hands multiple times when she was using it, treating her harshly instead of offering the support she needed. Two employees even called me to confirm my worst fears... That my daughter was not being treated fairly by the staff. (This was all confirmed through a phone call from previous employees who quit two days before because of how they treated children badly and they were not being treated fairly... They also told me that they were waiting for a reason to kick my daughter out..) When it came to money, they were extremely shady. One morning, they told me my daughter couldn’t attend at 7:30am unless I paid the tuition that was due that day. They also claimed I owed extra money from that previous week (which we did not) Also I did not have receipts (Which is my fault) since I mostly paid in cash or Cash App, I should have known from there it was shady and everytime I asked for a receipt they would almost everytime make a excuse that some was not there or able to write me one or they would put it in my daughters bag). After giving them all my money, they miraculously "found" a letter underneath there keyboard with the portion from my daughter’s father’s tuition and went back through their logs to say I owed even more! After all this chaos, when I met with the director walking out after handing them all my money, she forcefully squeezed my hand during a handshake in a very unprofessional manner. It’s clear to me that this daycare does not like working with children who have special needs. They kicked my daughter out as soon as the early intervention specialists started coming in. I've since heard horror stories from other parents about how they treat kids with similar challenges. They don’t work with parents as a team to help the children; they just want to get rid of them. They didn’t even provide basic care for my daughter. She came home every day in someone else’s clothes, even though she rarely has accidents at home. She always had a bookbag full of pee clothes... The final straw was the day they kicked her out. My daughter scratched another child (which we deeply regret), but instead of handling it professionally, they packed up all her things and had them waiting outside. Chantell didn’t even have the decency to call or email me. She simply met me at the door at 4:30pm saying, “Oh, by the way, this is you're daughter's last day of school,” If you’re considering Changing Lanes Daycare, think twice. They will promise you support, but when it comes to following through, they will fail your child in every possible way. They don’t care about children with special needs and will go to great lengths to avoid providing the care and compassion they claim to offer.

Do not send your child there. The director herself kicked my son out of the school in one week of them changing his teacher. My son has autism and she knew since he was diagnosed he was there for 4 years never an issue. Usually he was the one being hurt and in one week she sent me notes had her husband and staff complain about my son. DCIU offered to talk to her to help with my son she would not even get on the phone with them. Then she had the nerve to tell me teachers quit because of my son. Very unprofessional. She told me my son was taking her from her full time job so she can go help with him. Umm your job is to help with him did I miss something here. Some of the staff is very nice and caring that is what makes this so sad. I am very upset with how this professional who owns two daycares could just treat a child the way she did. Again this is the owner so good luck if your child goes there she does not care about the children just the tuition your child gets here.

I loved it