Emmanuel Family And Child Development Center And Emergency Shelter For Children

I appreciate that there is a brand new childcare center in the community. But the way it’s run is not great. They are disorganized and unprofessional. There’s no sense of organization, from the drop off to the pick up process and the poor communication between the staff, It’s like a box of chocolates, no one ever seems to know what’s going on. There’s been upteenth new people outside directing traffic or there’s no one at all. Don’t get me started on the bookkeeping which isn’t tracked well. And who knows what new procedure they will throw at you on any given day. Getting the kids into the door every morning is CHAOS from the line of parked cars in the morning that will block you in. Their “security team” is a joke, they are usually standing around chatting, I’m not even sure what their purpose is. I have personally witnessed 4 or 5 different “security” people in the time we have been going there. Personal items are lost and never seen again. There is no consistent routine and the place is like a circus. Communication is inconsistent for parents, teachers and the staff, it’s like no one is talking to the other. I can see this being a good place in the future but for now it’s hit and or miss. But my kid seems happy and it’s good for keeping your kid while you’re at work or whatever but they don’t teach them anything.

This daycare was a lifesaver for my son. He’s been here since a baby and is now 2years old. after leaving another daycare that the kids just came in sick and they wouldn’t send them home so my baby was sick almost his whole baby life, until i switched him to Emmanuel and im not saying he doesn’t get sick, but they will take the proper precautions and send the children home if that is the case so that it’s not spreading everywhere. Also my son loves it here and so do I. The lady’s are very nice to my son and they all treat him as if he’s one of theirs and i always work without any worries that he’s being mistreated because they love the children. I will be really sad when he has to finally leave and go off to regular school.

Just because the building is nice doesn’t mean the people in it are to!!!!! After not only being inconvenienced about my child’s enrollment I was face with Ms Markeya Bragg whose attitude is just as bad as she looks. Immediately after the interaction with her I came to the realization that this is NOT a place my child needs to be. No one answers the phone or even responds to emails & it seemed like nobody cares about the job. No one even greeted me when I walked in the door. Staring at me while I stare at them eating ice cream. Ive definitely been through bad childcare/providers so I know the red flags when I see one. We definitely will not be going to this facility or referring anyone.

While the direct in person communications between me and the director and some of the staff were friendly and cordial, they dropped the ball on all other methods of communication. My daughter has attended head start there for a few months now and her behaviors have gotten worse, she tells me the teachers yell at her all the time and she doesn't get to play much. While my strong-willed daughter has issues with following directions and listening it seems the way they handle it has only heightened the severity of the issue. She has picked up inappropriate language and behaviors from the other children and even though some of this is to be expected I did not realize it would be so much and handled in a way that showed a disregard for the proper care and communication with my daughter and myself. This past week my daughter told me other kids were touching her inappropriately on her privates. I spoke with the director and she said unless I gave her a specific time or date she could not check the cameras, my daughter is 4 and is not always able to keep track of time the way an adult can. Long story short, horrible communication, lack of respectful tone with my daughter and seemingly neglectful actions.

Staff are rude. Teachers how favoritism and a lot of the teachers need to find a new profession because they act as if they can’t stand kids !