Ymca - Lake Otis Sac Dev Site

I paid $25 to sign up, and only a few days later they attempted another $25 draft. When the charge declined, they added a $30 returned-payment fee. When I asked for clarity, I got different explanations from different staff members and no help removing the unexpected charges. I canceled to avoid being billed for things I never agreed to. Just a heads-up to anyone thinking about joining: make sure the billing dates and fees are clearly explained in writing upfront.

The pool side area (A white lifeguard girl) She gave my kids who are 4-5yrs old a warning because she claims they were wearing underwear which they weren’t and my kids went swimming and then she went and chased them out of the pool because another lifeguard lady didn’t like their (underwear) but they weren’t they were polyester swim shorts. And then disrespected my children in front of everyone smh she lucky I was calm and collected. Why did she gave them a warning and then proceeded to embarrassed them in front of other people chasing my kids out of the pool? Please instead of enforcing the dress code for swimming ENFORCE the discrimination policy. My children were so embarrassed by that employee behavior totally unacceptable & unprofessional. Thank you for showing us that we are not welcomed in a place that was supposed to welcome ALL color people. We will cancel our membership and will never set foot in that place again. Thank you for wasting our time.

NEXT TIME TELL YOUR LIFE GUARDS TO WATCH THEIR MOUTH, TODAY WE CAME AND THE KIDS WENT INSIDE THE POOL,THEN THE OTHER LIFE GUARD WHOS A WHITE KAREN LADY WITH LOTS OF EAR PEIRCINGS CAME AND WARNED THEM NOT TO WEAR THOSE KINDS OF FABRICS AGAIN, BUT THEN WHEN WE CAME SHE KICKED US OUT, AND THEN ME AND MY MOM WAS SO CLOSE TO PUNCHING HER IN THE FACE, BUT LUCKY WE DIDNT CAUSE SHE WILL BE AT THE HOSPITAL, BUT NEXT TIME WATCH WHO YOU GUYS ARE TALKING TO, BE MORE RESPECTFUL, BEFORE YOU GET PUNCHED IN THE DAMN FACE. I SWEAR LOTS OF TEMPTATION ARE COMING MY WAY, BUT I ASK GOD EVERYTIME TO CALM US DOWN. REPENTTTTTTT That's why you guys have lots of 1 star ratings😂😂😂😂😂😂😂😂😭😭😭😭😭😭

I love the facility and the sense of community that the YMCA has more than anything. However, the best part of the YMCA is how wonderful and caring the Child Watch workers are. I don’t know what I would’ve done as a new mom without them being so kind, both to me and my son. My son adores them, and it feels really good knowing he has more adults in his life that look after him and he can trust. They’re the gem of the YMCA.

Terrible terrible terrible!!! Extremely disappointing! I’ve gone there numerous times where I wasn’t able to use the pool! Either it’s closed, or they are having classes. Most of the pool is roped off, one little section open for swimming, but it’s full of rude instructors and children. If you’re looking to use a pool, I’d look for a different location.