Valley View Day School

Both my children went to Valley View, my son preschool and kindergarten with Mrs. T, and my daughter from 6 months until she was 4. We had amazing teachers in every class. We were sad to leave when we moved out of town and my daughter still talks about the friends she made there. The teachers and office staff are caring and kind, and very flexible when it comes to scheduling care. I highly recommend Valley View.

I have only heard good things about this school when it comes to the education that the student receive. Yet, the business model in regards to calling potential customers is awful. After having my husband take a tour of the school we were told to call back in late May to early June to see if there would be space available. Rather than call back my husband came in and put our child's name on the waiting list. We were then told to call back in mid July to see where our child was on the wait list. When we called the employee struggled to find his name and then we were told the director was out of town until the following week and to call back then. When we called back then we were told the director would be back in on Monday and that they would call us with either a no or yes as we made it clear we had to make a decision on our plans for our 4 year old. It is now a week after they were suppose to call and we have not received a phone call. After talking to other families about this experience who also looked at this school many of them believed they had the same response because they were not looking for 5 days a week. We did state we were looking for 3-5 days. Again, I have never heard anything negative about the education students have received but am very disappointed in the treatment of a potential customer.

My kids love going. That’s enough for my heart to be happy. We have tried other daycare facilities and this by far has been the best fit for us. The staff is helpful and kind and I’m very thankful for the care they provide.