The Kid Ranch Christian Preschool

First and foremost I’d like to give this daycare 5 stars for the amazing staff. They have always been so helpful with my 2 little girls ! As soon as you walk in you feel the calmness of this daycare. The teachers and directors are very sweet, welcoming and really do care for all the kiddos that attend the facility. I’m excited for my third little girl to join the Kid Ranch Family. Thankyou to The Kid Ranch Family my baby girls continue to strive everyday ! ♥️

This is not towards all the staff at this daycare but the majority. Unfortunately our experience here was not as great as we hoped it would be. We brought our daughter to this facility and the staff seemed really great in the beginning, but that shortly faded when there started to be some challenges with our 2 year old. Like any 2 year old, she was having temper tantrums and we were told it was starting to be a disruption to the class and other classes as well. We offered tips, pointers, advice and all the support that we could but it truly felt like nothing we did was enough for them to find a way to get this under control. There was a time where I was called and by the time I had showed up my daughter was back to normal and playing around but I took her home anyways because I had made the trip over there. I will say that neither of the teachers she was with (Karla & Gabby) were compassionate, patient or welcoming towards her and I tried expressing this to the director that it could have had a lot to do with how safe my daughter may have felt.. most times when I dropped her off her teacher did not greet her or myself or even acknowledge her going into the classroom, same thing as pick up. It was a constant complaint about how active she was and not wanting to sit down most part of the day and I felt helpless in trying to explain that she is just a very active toddler with a short attention span and to please not shut her out because of that, she loves to learn and interact but not every child learns the same way. We also explained to this daycare facility what she had went through at her previous sitter’s house and they promised us they would be understanding patient and would work with her but that did not last too long. I felt very unheard with this staff and like my daughter was given up on simply because she was not what they expected her to be. We were asked to leave after I requested a teacher conference with the director she simply told us there was no solution to this problem and we should find daycare elsewhere and made a comment at one point that “they do not get paid enough” Mind you, this was on “Olympics day” and I had to pull my daughter out of class while she was standing in line getting ready to go outside and participate in the activities. She did not allow her to finish the day. I would 100% not recommend this place if you’re looking for a environment to be patient loving and understanding with your child.

We are so lucky to have found a safe place for our daughter to go to where her needs are met and she is genuinely loved by her teachers. We love that the Kid Ranch uses an app to update us on what’s going on at school and her teacher is able to send us messages and pictures of our little throughout the day. They take the time to reach out to parents and as first time parents we appreciate everything they do!

I'm not one to normally provide feedback because I believe that there are challenges with any business, but for a business where we leave our precious babies at, we definitely want to know that when we walk away from them, they're taken care of and hopefully loved. Not at this place....not any longer. I will say when we first start leaving our baby girl, the teachers were great, but as the teachers began to quit (I'm not surprised) and the center began to hire little girls fresh out of high school with no experience; and I doubt they're certified in any first aid, CPR or Defibrillator training. I actually had one teacher tell me that she just fills in whenever the center can't find people to work for them and I had the owner tell me herself that when she interviews, the girls may interview well, but then shortly, will prove that they don't have the skills to care for our kids. Here are some facts: There was no notifications sent out when a child was sick with a contagious illness. I called them out on it numerous times and they did not like that. My baby came home with the same food and filled bottles we dropped her off with, so apparently our baby did not eat all day and when I spoke with them and they went to ask the teacher, the teacher said our baby only had applesauce (in 9 hours) and that she was sorry. Our baby contracted Hand to foot to mouth disease but we were never notified of it and nothing actually went out until I called and got on them, yet again, about not sending out notification. After going back to the center our baby then came down with the flu. Yet again the center NEVER sent out a notification to the parents. After sending our baby back to the center she got sick again and ended up in the hospital with Pneumonia and RSV. I called the center to notify them and tell them that it was imperative that they notify parents. They still did not notify the parents until several weeks later when another child was diagnosed with it. last week our baby came home yet sick again and so we kept her home several days. Last week after our baby continued to get sick over and over at this center I mentioned to the director that I had concerns and that we may need to mover our baby to another center, she told me that I would have to give them 30 day notice. This week our baby went to the center and of course got sick. The center called for us to go pick her up. The following day we received an email telling us that the center did not feel that The Kid Ranch was a good fit for our baby. Well of course not, because I shared my concerns with them each time they were not following protocol according to Health Dept. Rules and Regulations. Please, if you care about your children, grand-children, nieces, nephews, foster babies....DO NOT LEAVE THEM AT THIS CENER. I would never take this much time to inform you of the negligent of this establishment, if I didn't feel that they are knowingly putting babies in danger. I would not give this center 1 star but I have to, in order to leave feedback. This center gets a ZERO in my opinion, beginning with the owner.

I had a terrible experience here. The management is unprofessional & lack integrity. The toddler teachers are very young & not qualified for the position. They are understaffed, the class size is enormous & the new kids just get thrown in the sea of children. My 2 year old son was expelled after 6 days of attendance for biting. Any early childhood educator would know how to handle this very common situation, but not here. He was not given the care & compassion any new student deserves. They never consulted me or gave advice, I simply received a 3 sentence email saying he was expelled, no phone call, no parent-teacher conference. Do not send your child here. They have zero compassion & no Christian values.