The Alaska Club Fun Camp South

Our family has been Alaska Club members for over 24 years. Overall, we are very happy with it and have used many of the available activities...including prenatal aqua class, camps, kids play center, swim lessons, racquetball, pickleball, personal training, cardio and weight room, fitness classes, etc. I use primarily the South club, and one of the things I like about it is the availability of adult locker rooms. However, hardly a visit goes by when there aren't at least a couple kids in the adult locker room. Talking to staff about the kids in the locker room has absolutely zero effect. I have multiple times told staff about kids in the locker room, only to come back from my workout to find them still there. The staff who clean and fill towels, etc., also don't ever say a word to those with kids in the adult locker room. On occasion I will say something to the parents who have kids in the locker room, but that doesn't always go very well. That should be the responsibility of The Alaska Club South, but the staff there just seem to regularly turn the other cheek when it comes to this topic. It's still a great gym, and we will keep going. However, I will really appreciate the day that The Alaska Club South can get it together regarding enforcing the rules regarding the adult locker rooms.

I absolutely love Alaska Club and have been going for years. As the company has grown and added a hot yoga studio, splash park, and now have the trampoline park it has been amazing to be able to use the facility with my family. The only thing that stands out as an issue for me is specifically South Club locker rooms. Now that they are gearing their business to gain more families there is way more people in the family locker rooms. The family locker rooms also have smaller lockers which make no sense since if you have kids you end up having way more stuff. They should structure more like East and allow families in the larger locker rooms and have the old family lockers be 21 and over section or something like that.

We've been now to a summer camp and winter break camp and our son absolutely has a blast. There camps are really geared towards kids with lots of energy because they do a lot of physical playing. Which our son loves it. If you have a high energy kid and want him to get the most of his summer, send them to the Alaska Club camp. (Our experience has only been at Alaska Club South camp)

I am beyond disappointed with the service at this gym. I pay hundreds of dollars a month specifically for the convenience of the childcare/daycare services, yet I have been turned away twice now. The issues center entirely around one staff member, Stephanie. During my previous visit, she stopped me to ask if I had a reservation before telling me she would "let it slide" this time. However, I watched her immediately check in a white mother right after me without asking for a reservation or any proof of booking. Today, I drove all the way here only to be turned away again. Stephanie claimed there is a "two-baby maximum" because she was working alone—a "rule" I have never encountered with any other staff member, nor is it consistently enforced. The core issues: • Inconsistency: Rules seem to be made up on the spot or applied only to certain members. • Targeted Treatment: Seeing other members bypass the "requirements" I’m grilled on is unacceptable and feels discriminatory. • Lack of Resolution: When I brought this to management’s attention, I was handed "guest passes." I am already a high-paying member; guest passes do nothing to compensate for the gas, time, and childcare I am paying for but being denied. If you are looking for a gym that treats its members equitably and honors the services you pay for, look elsewhere. I expect a much higher standard of professionalism for the price of this membership.

This is a great facility. It can be a bit crowded at times but the setup is spot on. I’ve learned to avoid the weight circuit areas from 9 to 11 am, since the sit on the equipment and read your phone crowd loves that time. The Pickelball scene is good.