Sunrise Preschools #132

I really love this facility but Charlene (older lady who apparently has been there for over 2 years because she wouldn’t stop saying this) in infants (but floats) needs an attitude adjustment. She was YELLING at another employee in front of the children. To the point I reconsidered having my kids there. She’s a very knee jerk reaction type person and the sweet younger lady that was helping us while being yelled at by the older lady. She needs SERIOUS training before working with kids. She also slammed her fists on the table to make it known she’s mad. This scares children. Completely unacceptable. 5 stars is for everyone else. -10 stars for Charlene Update: we pulled our son and went to another daycare. When going to get his stuff one of the teachers was yelling at your poor kiddos to go to sleep and she’d eat ALL THE SNACKS if they didn’t go to sleep so they’d be hungry. Don’t work with kids if you have ego trips…. Appalling

I had a very negative experience with Sunrise Preschool, and frankly, I’m surprised they have such good ratings. my son was with Sunrise Preschool for 3 just months, and during that time, his class teacher changed so many times that I lost count. This constant rotation made it extremely difficult for my son to build any comfort or familiarity with his teachers. Many of the teachers were not welcoming, and I often saw children crying without receiving proper attention. My son started getting sick almost every other week with constant colds, fevers, and infections. As a result, he had to stay home frequently to recover, Additionally, the daycare often failed to provide accurate updates on his daily diet, and at times, the information shared was completely incorrect. The frequent teacher changes seemed to cause confusion and delay in properly transitioning updates and routines. On top of these issues, I decided to reduce my son’s attendance from 5 days to 4 days a week. The management initially agreed to adjust the charges accordingly, but when the full 5-day fee was still deducted, they denied making any changes, claiming their system couldn’t accommodate the adjustment. This poor management was incredibly frustrating. With my son falling sick so often and the ongoing issues, I had no choice but to pull him out of the daycare. Our experience with Sunrise Preschool was nothing but disappointing, and I wouldn’t recommend it to any parent.

I just want to take a moment to highlight how incredible the assistant director has been at our kids’ daycare. From day one, she has gone above and beyond to make my family feel welcomed, supported, and truly cared for. Her warm personality, attention to detail, and clear passion for early childhood education shine through in everything she does. She’s not only a great leader but also a kind and nurturing presence that the children absolutely adore. Whether it’s organizing activities, supporting the teachers, or checking in with parents, she handles everything with such grace and professionalism. It’s reassuring to know that someone so dedicated and compassionate is helping to lead the daycare—it really makes all the difference. I also want to give a huge shoutout to the Twos and School Age teachers—they are absolutely amazing! Their energy, patience, and creativity make every day fun and engaging for the kids. It’s clear how much they care, and we’re so thankful for the positive impact they have on our children’s growth and happiness. We feel so lucky to have such a wonderful team caring for our kids, and we’re incredibly grateful for the love and effort they put in every single day.

We had the worst experience ever at this school. At first, I thought my child was just adjusting to a new environment, but soon things started to feel very wrong. My daughter became withdrawn, didn’t want to sleep, started wetting the bed, and even lost weight. I was really concerned. Since the school offers live video access, I decided to show up early one day unannounced—and what I saw was heartbreaking. My daughter was sitting alone on the side, completely ignored, while the other kids were eating. None of the teachers even offered her food. I watched the live feed for hours and saw that the kids were made to clean the room the entire time. During this, both teachers (who I later found out are relatives) were just standing around, doing absolutely nothing. That same day, I discovered that my daughter hadn’t been eating at school at all since we started. She was starving every day and we didn’t even know. When we enrolled her, I gave the teachers a list of words in our native language to help them communicate with her, and they reassured me they would use it. But when I asked about it that day, they casually said they had lost it. No child should be treated this way. This experience has been incredibly painful for us, and I wouldn’t wish it on any other family. Please think twice before choosing this place for your child.

i woudn't recommend you put your children here. The new director isnt nice. she never introduced herself to anyone of the staff or parent. she doesn't support kids with specials needs, she yells at them then threatens the staff with a write up when said staff member was just trying to help her get to know the students. she rather drop the "difficult" kids then work with them. i would put my kids in a daycare that doesn't just see them as a dollar sign but as children. that is all what sunrise is, they see your children as dollar sign, not children.