Smiling Faces Child Care Center is a child daycare & preschools daycare located at 2445 Chelwood Park Ne, Albuquerque, New Mexico NM. Find contact info, location details, and similar daycares nearby.
What Parents Say
Smiling Faces Child Care Center in Albuquerque has received overwhelmingly negative reviews, with parents reporting allegations of neglect, abuse, unprofessional staff conduct, and ongoing legal action for negligence. One positive review praised the facility, while multiple 1-star reviews describe physical injuries, inadequate diaper changes, staff bullying, and inappropriate social media behavior by employees.
I wish I could give 0 stars. Parents, please find a better facility for proper care of your children. This center is actively being sued for negligence. They refused to refund me when I paid my copay by mistake, unaware the state was waiving them due to the pandemic. My poor baby would come home with bruises in the shape of finger prints on her back and ribs, awful rashes because they weren't changing her diaper like they should. My baby hated it there and screamed every time I had to leave her there. This daycare is so awful that I quit my job and found a new job with daytime hours JUST SO I COULD GET HER INTO A BETTER FACILITY. If someone there has a personal issue with you, your child gets neglected and abused. I spoke with the lawyer suing them and unfortunately I don't have a case because my daughter wasn't injured to the point of needing emergency care. (thankfully) They lie to the state and and commit whatever kind of fraud they need to just to stay open. BEWARE! I hate the thought of another defenseless baby going through what mine did. Just the thought of what else she may have endured makes me sick to my stomach. I cannot stress enough, BEWARE!
The owner lets her kids do what ever they want there. They put me through hell. I got tapped to a Table. Spat in my mouth. Beaten up. The teachers made me have my own desk next to the bathroom. I hated it there and it's one of the reasons I have PTSD Parents. Please take your kids else were
The facility its self is great very clean with great learning and play areas for the kids . Even some of the staff are awesome. But some of the staff are very unprofessional getting involved in personal matters and relationships of the parents and posting nasty and very unprofessional things about the parents on social media sites .
Literally the WORST DAYCARE EVERRR!! My daughter got punished for the littlest things, and she told me the teachers always made the children cry, and didnt care that they got injured..
It is by far the best children's place in BURQUE CITY,Z.FINEST RESPONSABLE RESPECTABLE STAFF RUN THIS PLACE.SAY GOOD DAY HERMANN.😎