Rising Star Child Care & Learning Center is a child daycare & preschools daycare located at 1405 N. Wasilla Fishhook, Wasilla, Alaska AK. Find contact info, location details, and similar daycares nearby.
What Parents Say
Rising Star receives highly polarized reviews. Most parents praise the staff, cleanliness, communication, and educational quality, with many recommending the center. However, several parents report serious concerns including inadequate supervision during swimming, harsh discipline practices, billing issues, and unprofessional staff conduct.
We used Rising Star part time for the preschool program for two years. The staff and director are wonderful. Our son loved his teachers and was always excited to go. I would and do highly recommend Rising Star to anyone looking for care.
Clean facilities, incredible staff, great communication, caring environment. Rising Star is an amazing childcare facility with a fantastic preschool program. The staff members are responsive to family needs, wonderful with kids, and genuinely kind people.
Loved this place so much! Our son thrived the minute we started. He was coming home and actually telling us what he learned that day instead of the previous "I don't know". He adored Ms Robbyn and she was so great at communicating with us parents. We also were hardly ever sick! That is HUGE! I watched staff always cleaning at pick up and it is paying off. I hated we moved!!! Can not recommend this place enough!! Seriously the best.
We were so eager to have the opportunity to enroll our son into Rising Star. The reviews appeared wonderful, during our walk thru everything sounded amazing. The facility was very clean! A few things that were disappointing. We were told what day our son could start, in the middle of the month. We had to pay the daily rate which was $60 less than what we would be paying for the monthly cost. We were not given an option to start him the first of the month to avoid two months of cost within 2 weeks of enrollment. On top of that. If a daily rate is to be charged. It's a daily rate of attendance, you would think anyhow. Instead our son was out sick for two days and when asked if we could be refunded for those two days. The staff that I myself spoke with was rude and declined the refund. My wife had a more pleasant experience with a different staff member. Our son attends 8-9 hours a day and we have yet to meet his primary teacher, who is not there for drop off time or pick up time. However, our overall review so far in the two weeks that our son has been attending is slightly disappointing. We are hoping that this was just a hiccup in a new place and that going forward will be more positive. This review is no means bashing the facility. Just sharing our frustrations to let others be more aware if their kiddo enrolls here to be more aware of the billing. We were blindsided by the daily rate charge due the first day. So, please ask more questions. We had asked and they did not have an answer at the time and said it would be on our account on day 1.
our son goes here. I don't leave reviews typically. but this place is SIGNIFICANTLY better than its current star rating. Staff has always been communicative and professional. 2nd year.