Reading Burbank Ymca

Nothing has changed at this Y in over a decade. The same rude, unprofessional behavior others flagged 12+ years ago continues especially within membership services. My interaction with Laura was hostile and dismissive and appeared discriminatory. Call it what it looks like. Hatred doesn’t elevate anyone; it exposes them. While this location remains stuck in petty, ugly behavior, the rest of us move forward choosing dignity and decency. I was contacted about an alleged outstanding balance despite bank records clearly showing successful withdrawals for both my membership and my daughter’s swim lessons. After disputing this and providing documentation, both services were canceled and a refund was refused. The matter was escalated to the Regional Business Manager, who acknowledged it but continues to request additional bank statements, unnecessarily delaying what should be a straightforward refund. I am still waiting for my refunds and expect this to be resolved promptly.

My son recently attended your summer camp, and the experience was nothing short of incredible. From the moment he arrived, he was immersed in a world of fun, adventure, and learning. He couldn’t stop talking about the wide range of activities he got to participate in—from exciting outdoor adventures where he could express himself and try new things. The camp counselors were amazing, providing just the right mix of guidance, enthusiasm, and care. They made sure every camper felt included and encouraged to step out of their comfort zone. My son made wonderful friends and came home with stories of field trips,team challenges, and shared laughter that truly warmed my heart. What really stood out to me was how the camp fostered personal growth and independence. My son returned more confident, with a newfound sense of responsibility and a deeper appreciation for nature and teamwork. It was clear that the camp not only provided a fantastic experience but also helped him develop important life skills. We are so grateful for this experience, and my son is already counting down the days until he can go back next year!

The staff at the Burbank YMCA after-school program are truly amazing. My daughter absolutely loves going there and often asks to stay even longer! She's made wonderful friends, feels accepted, and is surrounded by care and support. The program keeps her engaged, active, and entertained with a variety of activities, making every afternoon something to look forward to. As a parent, it's such a relief to know she's in such great hands, and I’m incredibly grateful for the positive, enriching environment the YMCA provides. Highly recommend!

We were only there for a short time because my kids were going off to public schools but they just needed something to do to finish up their summer vacation. I’m very happy with how quickly my twins were welcomed and made a part of their class! The teachers were amazing! Very respectful, responsive and understanding. Definitely highly recommend their program! Thank you for all you do 🫶🏼

This is great camp with great staff. The staff is friendly and you can tell they really enjoy what they do. They do different themes every week making it different for campers that go for multiple weeks. The no electronics rule here is great.. fostering play, imagination and exploration. They are super organized about the swimming and very careful to organize this by ability making it less a concern for kids who have not completely mastered swimming yet. Super impressed will be sending my son back next year :)