Child Daycare & PreschoolsNorth Little Rock, AR

Professional Counseling Associates

About

Professional Counseling Associates is a child daycare & preschools daycare located at 4354 Stockton Dr, North Little Rock, Arkansas AR. Find contact info, location details, and similar daycares nearby.

What Parents Say

Reviews are mixed with significant concerns about operations. Positive reviews praise the mental health professionals and counselors for their compassionate care and listening skills. However, negative reviews highlight serious issues with scheduling, billing responsiveness, facility cleanliness, staff availability, and appointment management.

Caring and attentive mental health professionalsaccepts Medicaidhelps patients without insuranceresponsive therapistsrespectful staff
Poor billing department responsivenessvague and confusing scheduling policieslong wait times (2+ months)inadequate staffing post-pandemicdirty and uninviting lobbydifficulty scheduling appointmentsdisorganized appointment tracking

Recent Reviews

6 months ago

Loved Andrea K. When she was my therapist but other than that this place has been rough to work with. Billing never calls back and everytime I try to get ahold of someone to help me figure out why I own like $300+ nobody seems to be avaliable. I was told they would look at my account and call me back in a few days and its been 3 months

6 months ago

Best physc. Doctor ever! DR. West is everything I ever need for my mental health medications, he listens fully and is friendly. The mental health counselors are wonderful and the day program is full of wonderful clients and it's 3 days a week m-w. 8:30 - 2:00pm and there are 2 sides 1 for adults and the other for children. All under 1 massive roof! Come check it out and probably get all your mental health needs addressed.

a year ago

I was referred here by another provider because this establishment accepts Medicaid. Don't waste your time going here if you're only seeking therapy. The lobby area is dirty, uninviting, and definitely not welcoming. The staff couldn't explain their vague scheduling policy to me no matter how hard they tried. I can only imagine how awful the therapist would be if I ever even got scheduled (they refused to make an appointment for me even though I came in person, as requested, to fill out new patient forms..) so odd and unhelpful

4 years ago

I was in a dark place when I sought counseling at PCA. They helped me when I had no job or insurance. The saw my need and put me with someone immediately. This isn't the most modern office building in NLR, but these people care; not just docs but the office staff as well. Best place I've gone in my 28 years. These people listen even when you don't know what to say. They find a way to help you say it.

4 years ago

Stay far away from this place! They have become so short staffed because of the pandemic and then did not hire anyone to take over those positions. Stay even farther away from Martha. She personally sabotaged any requests I had that I just gave up on this whole place. Litterly they called me saying I had an appointment with Dr. Brown after I already personally closed my case which never got reported correctly. This place was great but it went so down hill so fas.t

Frequently asked questions

Professional Counseling Associates is a child daycare & preschools childcare facility located in North Little Rock, Arkansas. The facility has a capacity of 46 children.
To enroll your child at Professional Counseling Associates, contact the facility directly to inquire about availability, schedule a tour, and learn about their enrollment process. Be prepared to provide your child's age, any special needs or allergies, and your preferred schedule. Many facilities have waitlists, so it's best to inquire early.
You can verify the licensing status of Professional Counseling Associates through Arkansas's childcare licensing agency. Licensed facilities in Arkansas must meet state standards for safety, health, staff qualifications, and staff-to-child ratios.

Contact Information

Address
4354 Stockton Dr, North Little Rock, Arkansas 72117
County
PULASKI

Details

Daycare Type
Child Daycare & Preschools
Capacity
46 children
Status
OPEN
Coordinates
34.78529, -92.21274