Maximum Heights Academy

When I came to drop my daughter off this morning, I was informed by the director, Vanessa Caldwell, that my daughter had allegedly bitten multiple children over the past week. This information was presented to me suddenly without any prior communication. I never received a single phone call, text message, written incident report, or documentation regarding these alleged behaviors. Nebraska child care licensing requires notification to parents on the same day when incidents involving injury or aggressive behaviors occur. During my conversation with Vanessa, I was told that my daughter had bitten as many as five children. That I had been notified previously (which is untrue). That I was being “argumentative” for asking for clarification and that I needed to take my one-year-old to a “behavioral specialist.” I calmly asked for any documentation of the alleged incidents and clarification on why no communication was sent to me. I also asked what interventions had been used and an explanation of how staff responded to these events. I was told that they put my 1-year- old in the corner.. WHO puts a 1-year-old in TIME OUT? That is developmentally wrong, ineffective, borderline punishment, not teaching and not recommended by any childcare curriculum. A 1-year-old doesn’t understand time-out. You don’t discipline a 1-year- old that way. And the fact they admit doing this openly??? They’re untrained. Instead of answering these reasonable questions, Vanessa abruptly ended the conversation, informed me that my daughter was being removed from the daycare immediately, turned off the lights in the room, closed the door in my face and walked away. This conduct was unprofessional, dismissive, and concerning. A one-year-old displaying typical toddler behaviors such as biting or scratching should be handled with age-appropriate guidance and communication — not sudden expulsion and hostility toward the parent. I also want to point out that this daycare is consistently understaffed and does not even have an infant teacher in the classroom at the moment . That alone creates an unsafe, overstimulating environment that can contribute to toddler behaviors when there isn’t proper supervision. In addition to that, my daughter was sent home in the wrong shoes before and I only got her shoes back after I asked for reimbursement to replace them. My daughter regularly comes home with scratches on her face, and I have never once received an incident report or explanation for any of those injuries. They sent my daughter home for an entire week because she supposedly had a “fever”. And when I asked her teacher to retake her temperature in front of me, suddenly nobody could find the thermometer, and the situation was laughed off as if it were a joke. I took her to two different doctors, and both confirmed she was completely fine. I missed five days of pay for no reason. Back in September, I picked my daughter up early one day and she was the only baby strapped in a high chair, while all the other children were running around handing her toys. The teacher didn’t even notice me standing there for over a minute. That showed me immediately that she is being treated differently from the other kids and that there is a lack of awareness and supervision in the room. All of these things, plus today’s situation, paint a very clear picture for me. Do not bring your child/children here!

A new mom of a 14-month-old I have seen a significant difference from where I had to move my daughter from a previous daycare. There are proven results in how a daycare should be ran and that's here at maximum Heights. Especially when it comes to interacting after I pick her up, the take home from a nurturing and full on attention driven learning center is telly in the name. And, you will know and see the difference. It is a pleasure to take home what they are dedicating daily, blessing for sure. I only wish I could have came here first my child has done more in the one week she's been here, compared to the two months and downward spiral that she became subject to in the in the previous daycare. So, before this one, I can say now every established learning center should base its model after maximum Heights. It is inspiring, relieving, and downright impressive OF the care AND LEARNING even in a 14 month old shows. All above expectations. Because of THEIR INTEGRITY AND STANDARDS, I know always, I can trust that she is being well cared for. Thank you so much for believing in what children are and need.

Maximum Heights Academy is the best academy. The teachers is all about the children they put the kiddos first. Everyone there treats the kids and parents like family. The owner is sweet and amazing as she has the best curriculum for the children. The preschool teacher is dope as well. My 3 yr old is in preschool writing his letters and spelling his name he always come home and writes the letter A I love it. If your looking for a childcare I recommend Maximum Heights Academy 1 or 2

I would just like to say: My granddaughter has been at this daycare since she was 11 months old. She is now 7yrs old and is now at this daycare part-timebecause she in 1st grade. From the owner on down to the Van driver, I have nothing but positive to say, this is one of the best daycare in Omaha Nebraska My granddaughter will not go anywhere else. I would like to add, they need a little more activities during the summer for the school age kids to keep them busy as well. But they have great teachers, great staff and they get nothing but 5 stars from me. Thank you Maximum Heights Academy for all that you do. God bless you all .

Maximum Heights has helped my child excel TREMENDOUSLY! I’ve appreciated them since I walked in the doors almost 2 years ago. My daughter is well mannered, forms her words more and more everyday and even says “thank you, you’re welcome” at just two years old. Not to mention she knows her alphabet and numbers and will say them very clear! I love Maximum Heights and I am so thankful for them allowing my child in just as family. The staff is A1 and will do what they need to do to make sure Ila is comfortable and safe. They are not just a daycare they are a learning center that take PRIDE in seeing students progress before anything. Most importantly, Maximum Heights includes PRAYER in everyday car which is huge and what is needed in this day and age. Forever THANKFUL!!!!