Life Time Fitness Camp

This is the weight rack on a Saturday morning. ALL the weights are gone. Apparently they were being used for a class. If this was LA fitness, totally understand. This is Lifetime where you pay hundreds of dollars in membership. If weights are needed for a class, the gym should have extra weights rather than using all the free weights in the general area. “Sugarland Lifetime: We charge Lifetime prices and deliver Planet Fitness services.” *Side note, staff are all really nice people. Super helpful and always friendly :)

We liked Sugar Land LifeTime so far. But of recently, the new manager has been kicking out good instructors and cancelling good classes. we liked the strength training class by Ashley Murphy who was let go, even though she was a very good instructor. There was a good thursday yoga class by Hoda, which was also yanked off. Recently the prices were hiked too. But still the gym has been slashing good instructors and classes. It is all happened after the new Studio Manager hired. To add further, Yoga class by Hoda has been reduced to 45 mins now. I think thats not enough for yoga atleast given that first 15 mins and last 15 mins are mostly warm up and cool down, leaving only 15 mins of core yoga. Unfortunately, these reviews wont be looked by anyone higher up the corporate.

I have been a member of this club for more than 15 years. They recently wrongfully fired the best instructor they have Ashley Murphy. Ashley has been an integral part of this club’s identity and a major contributor to member satisfaction, retention, and long-term engagement. Her leadership, professionalism, and unwavering dedication have directly shaped the success of the group fitness program and have fostered a loyal community that many members consider irreplaceable. Her removal — without communication, transparency, or reasonable justification — has negatively impacted numerous members who have relied on her instruction, motivation, consistency, and expertise. Please bring her back

I’ve been a member for over 10 years. One of the the highlights for me were the extraordinary group fitness classes led by Thais and Ashley. Ashley Murphy has been an award winning instructor multiple times over and always a kind, warm, positive human being. But, moreover, a fabulous coach and high quality fitness instructor who would always encourage and push us in all the best ways possible. Thais led my favorite spin classes! It was a highlight of my week to be in a room with her generous spirit, high energy music, and challenging routines. She was fired and has been and continues to be a great lose for Lifetime Sugar Land. Now the latest casualty is Ashley Murphy. Who very recently was fired for no reason. I am one of many people who can see this club in decline. And yet rates for membership keep going up! Please join me in telling the local management and corporate that they need to truly reconsider hiring back two of their best.

My family and I have been at this gym for 5 years now. I remember just last year it was at 4.7 stars.... (Please read to the end to see the reason for this review) We loved the old family feel and warmth. This gym was more than a gym for so many people. I was a Comunity. We made lasting friendships and even envited staff to birthdays and special events. We felt like we would stay here for our whole life in Sugar Land. I even had a terrible car accident and had to learn how to walk again. This gym helped to make it possible. Thr staff was wonderful, and so caring. We felt like this was our life-line back to normalcy in a way. Now we get to 2024. The gym started making staff changes. We didn't like seeing our favorite people being let go for issues more based on restructuring than actual metrics. However we learned about the new staff and they became new members to our amazing gym family. And we all fell back into a nice rhythm. However in mid 2025 they made a change in management again in for the studio classes without having a solid GM, and thats where I feel things fell of the tracks all together. We went from welcoming smiles to trainers kicking people off machines mid set to "train" people (More like talking and laughing while disrespecting the other members.) Sectioning off areas as "special" for certain groups, despite us paying nearly 400 a month for a full membership and having some of our favorite activitiesin those areas. Also firing some of the best people they've had over CLEARLY personal issues. We knew because the day the new manager started, we overheard staff talking about being worried about her managing habits. She us apparently kniwn for holding grudges. (which is 100% unacceptable from an upper management position, as I hold personally in my field). There is no warmth left, the family feeling is fading. Many friends are leaving because they feel the same cold we feel. It is 100% clear that this gym went from #1, to definitely not #1, because the new leadership is more profit driven than community. (Kind of ironic now that its backfiring faster than a suped up Honda Civic). Well, for 3k a year, we can just go join our neighborhood country club. We'll even save 1k a year. By the way, firing Ashley was absolutely ridiculous! Bring her back and you may actually make back some of multiple memberships you've lost already. (she was by far the most popular trainer at this gym and about a dozen members left from that absurd decision). This decision has already lost you more money in memberships, than a whole years salary in less than a month! And don't go blaming the new Sienna location. We have all been there. It's basically the exact same model that this place is becoming.