Child Daycare & PreschoolsWilmington, DE

Kool Kids Learning Center

3.7(6 reviews)

About

Kool Kids Learning Center is a child daycare & preschools daycare located at 2215 North Washington Street, Wilmington, Delaware DE. Find contact info, location details, and similar daycares nearby.

What Parents Say

KOOL KIDS LEARNING CENTER receives mixed reviews with significant concerns about management. While some parents praise caring staff and a clean facility, multiple recent reviews report serious issues including disrespectful treatment from ownership/leadership, contractual disputes, unsafe practices, and lack of accountability for child safety incidents.

Caring and loving staffexperienced teachersclean facilitychildren enjoy attendingqualified teaching staffgood educational programs
Owner and director reported as rude and unprofessionalunauthorized tuition increasescontract disputesalleged physical aggression toward a childmanagement flashing a weapon at a parentpoor conflict resolutionlack of transparencychild safety concernsmanagement prioritizes profit over child welfare

Recent Reviews

2 years ago

My son has been with this center since birth and has not had any issues with the staff. The staff has policies that many wish not to follow at times. I have seen some parents disrespect staff which is not good for any relationship. Parents and teachers must be respectful at all times ( I love the older teachers who have a great deal of experience- the place is clean, and my child loves it there.

11 months ago

In my opinion this center is one of the most caring and loving places that any child could ever attend. Personally I recommend this is the place for any child to receive everything they need for their growing levels in educational learning.The owner, and director are totally about the children, the staff too.

Edited 4 years ago

I gave a five star review to this place a month ago. My son had been attending for a couple of months at that time. Since then the service has gotten disgusting. The owner Nisey is money hungry and doesn’t care about the children, their parents or their needs. I still love my sons teacher Ms D. However the Director, Not sure of her name but, she is a rude, miserable and unprofessional individual. I went to take my son to school on Tuesday January 4th after speaking to the owner earlier that morning and the director woman out of no where tried to tell me that the tuition had been raised $20 for the new year. The first problem is that was the first time I ever heard of that. The second problem was that I signed a contract with the price I was told tuition was. Which is $160 weekly. The woman was very disrespectful and tried to turn my child down from going to school. Not to mention he is two and is also autistic and they know this. She started a whole argument outside the daycare and then after I told her she would be toast if something happened to my son they called the police and kicked my son out of school. Please Beware if you plan to take your child here. I have always paid cash on time with no excuses. I followed all the rules to the T and even participated in the school activities contributing more then necessary because that is the type of parent I am. I also gave the teachers there Wawa gift cards for Christmas. My son and I never deserved to be treated like that.

2 years ago

Then owner ms Nisey is very nasty and rude. My son was going to this daycare for 2 weeks and he came home with a bruise on his arm i asked him how did he get that he said ms nisey grabbed him and pulled very hard and it hurt bad. So the next morning i confronted ms nisey i was very polite and respectful. I was rudely interrupted and asked was i done with no explanation on what happened to my son or nothing. I was shocked and surprised at how a business woman that works with kids all day can talk to me in that matter. I asked her if i needed to call the cops and she told me go ahead and flashed her gun at me. Why do you have a gun at a daycare that you own around peoples children. I warn you guys DO NOT BRING YOUR KIDS HERE IT IS UNSAFE. They do not care about your child wellbeing and when you try to have a conversation she doesn’t listen and will rudely interrupt you and threaten you. I can not believe this.

3 years ago

The development process for children are not a priority. This center is only surviving because of the 2 teachers who are qualified to teach only if they get a chance to do their job.

Frequently asked questions

Kool Kids Learning Center is a child daycare & preschools childcare facility located in Wilmington, Delaware. The facility has a capacity of 72 children.
Kool Kids Learning Center has a Google rating of 3.7 out of 5 based on 6 parent reviews. Read the full reviews on this page to see what parents appreciate about this facility and any areas for improvement.
To enroll your child at Kool Kids Learning Center, contact the facility directly to inquire about availability, schedule a tour, and learn about their enrollment process. Be prepared to provide your child's age, any special needs or allergies, and your preferred schedule. Many facilities have waitlists, so it's best to inquire early.
You can verify the licensing status of Kool Kids Learning Center through Delaware's childcare licensing agency. Licensed facilities in Delaware must meet state standards for safety, health, staff qualifications, and staff-to-child ratios.

Contact Information

Address
2215 North Washington Street, Wilmington, Delaware 19802
County
NEW CASTLE

Details

Daycare Type
Child Daycare & Preschools
Capacity
72 children
Status
OPEN
Coordinates
39.75612, -75.54102