Kindercare (Lancaster Pike)

We transferred to Hockessin KinderCare in August of 2025 after experiencing some challenges at our previous daycare facility that we felt were poorly addressed by leadership. From my first time there for my tour and since, I have seen just how much site leadership and staff cares about the children in their care. My daughter can be slow to warm up in unfamiliar situations and was given the space and support she needed during her early days at the center. She has since been promoted to the preschool room and our experience has been stellar. She is making strides in her academic learning and we have seen her come out of her shell with her peers and teachers. Leadership is responsive and proactive with any questions, concerns, or feedback and we see our daughter’s teachers as partners in her care. To provide a clear example, our daughter recently started wearing glasses (a need that was identified by a cost-free Lions Club screening done at daycare!). I communicated the support we needed to ensure her compliance wearing them at all times AND her nerves about wearing them to school/being the only kid in class with her teachers and the site director. I promptly received a message thanking me for letting them know and assuring me that they would help her build great habits on site and that they would hype her up when they saw her wearing them for the first time. I received multiple messages from her teachers keeping me updated on how her first few days wearing the glasses were going and my daughter was so excited to tell me that she “matches” her teachers because they also wear glasses. I could not be more grateful to Heather, Kim, and the whole Hockessin Kindercare team for creating a safe, inclusive space for the most important person in my life. I know and trust that I can carry on my workday without worrying about whether my daughter is being treated well and being taught new skills.

All three of my children (one in after and before school and two in full time care) are enrolled at KinderCare and we have overall had a great experience. No center is perfect but Heather, Kim, and the team have been attentive to my feedback when there have been issues or concerns. They also have been communicative with me when my children are sick, injured, or not behaving appropriately. I have had experience at another childcare center, as well as had a nanny previously so we are well versed in the different options for childcare and we have been pleased with our experience with KinderCare at Hockessin. Ms Nichole and Ms Ritta are wonderful and my children feel very comfortable with them (and so do I)!!

My child and family are very happy at this KinderCare location. We switched from another center as this was closer to home and heard great things. Since we have started, our child has gained confidence in language (especially speech) and social skills with other kids at the same age. The staff are all friendly and easily approachable. It is nice to walk in and have staff members of other rooms know who our child is, it makes us feel confident in the decision to go with KinderCare Hockessin!

Our family has had a great experience with Hockessin Kindercare. Our child has been enrolled since 6 month old. Every teacher has been pleasant and caring. While there the staff has changed, but the overall program has remained caring and engaged in the development of the children. I recommend this location to prospective families.

We are so very happy with HKC! We had a bad experience at our previous daycare and needed to move quickly while also regaining some peace of mind. The staff were so welcoming and professional and kind. Our girls thrived right away! The director and regions director respond quickly, efficiently, and warmly to parents and treat the teachers as humans first. Even on the craziest days, the staff are all cool, calm, and collected. We highly recommend this center for engaged and meaningful care and education!