House Of Joy

This has been the worst day care ever. They don’t know how to handle challenged children. When placing him here we explained that he has behavioral issues but we are getting him help. They took him in and realize that he needed a half days which is okay. My main thing is that with all the communication that we were doing they still decided to kick him out stating they couldn’t handle him. It’s never the issue that he was harming anyone he just ADHD and autistic. Not only was this an issue but my grand daughter has allergies and it’s winter time kids have running nose they sent my granddaughter home several time mind you she didn’t have a fever coughing nothing just runny nose. Also my granddaughter turned 1 not even talking clearly and they making an issue with her being potty trained. Today my daughter was called spoken to very rudely because she forgot to inform me to take diapers. Professional this place isn’t. And might I add the drop off in the morning standing in the cold waiting for the door to be open is a bit much. House of Joy isn’t for me and my family maybe others have a better experience I just didn’t. I normally don’t do this I really don’t but it bothers me how a government program can be so unhelpful when it come to our youth. I’m a working grandmother my daughter is a working mom and we are trying our best with the grandson and by no means do I want someone to have to tolerate bad behaviors but teacher and staff should be more trained on these issues. Every child is different and to not be able to handle it is scary to me. Once again my grandson never harmed anyone or himself he just didn’t sit still or cried out when he couldn’t get his way..

This is a review for one month after my child began at this childcare facility. I will do a follow-up months to come. My daughter began daycare at three months of age at another daycare. As paying parents her dad and I wanted to feel like we chose the best daycare for our child. By the time our child was 11 months we found ourselves looking for another daycare. We were referred by a friend to try House of Joy. Nervous as we could be, my husband and I went to the tour and was greeted by Ms. Maya. Such a beautiful and welcoming spirit she had about her with a nice smile. Our visit at the facility was nice, straightforward, and most of all understood for what we were looking for (on the same page). The first week was a tough one of course but they made the transition for us easy by informing us about her day through the app the daycare uses. What warmed my heart is, here we are a month in and our child leaps from my arms to her teachers arms early in the morning to no matter who comes to the door. Now as I stated before she has been a daycare goer since 3 months but never displayed the eagerness to go into their arms at her previous daycare as she do now. Experiencing that as a parent is everything because it eased my mind knowing she’s so comfortable with them. Children can read other individuals as to who/whom they are and their actions will tell it all. When I say I’m so happy to have found a house (no pun intended “House of Joy”) away from her house here at home with mom and dad is an understatement. We can now go to work each day knowing our child is being taken care of and not neglected. With dad being on the road as a truck driver it definitely put his mind to ease knowing his princess is in good hands. We thank you to everyone there at House of Joy for being a part of our village to help raise our child 🙂🤗

On June 4, 2025 I had a surgical procedure done. The procedure they called me a DAY before to tell me time and specifics. A surgery my team and I prepared for. Well things didn’t go as expected that day. The procedure went longer than expected and hairs were crossed with communication. While I was laying in a hospital bed my daycare, the house of joy called the police to have my children taken while I was laying in a hospital bed and their father was on the way. THE MOMENT MY TEAM REALIZED HAIRS WERE CROSSED THEIR DADDY APOLOGIZED PROFUSELY. HE WAS MET WITH WE HAVE TO CALL CPS. While he is actively trying to get to me AND to his children who you just threatened to have taken. Joy Dickerson in fact called the police to have my children taken and then charged a late fee of 1,170 dollars to be paid by May 5, 2025. I was then told that when their dad arrived, he arrived with NO MONEY in his hand to pick up his children… that you threatened to have taken.. that you CALLED THE POLICE TO HAVE TAKEN. Upon calling on the 5th ZERO compassion was offered and the ONLY concern was where was her money. The horrible position I put her business in. And when could I pay her 1,170 dollars. AFTER paying 159 Monday AND being expected to pay 159 by this COMING Monday. I was demanded to understand her situation and my medical situation was belittled. She spoke over me. She became annoyed that she wasn’t getting money. Provided every solution under the book except , shit happens how can we help this family ?!. She told me my kids should have stayed home, she told me I should have called and communicated more, she told me everything under the sun that I could have done without ANY consideration for the preparation that was made on my behalf that simply fell through. That we owned up to. That she continued to berate me about. She told me I basically should have called while I was sedated. She even asked “well what can you pay?” . It’s the first of the month, rent is due. I paid you 2 days ago and have to pay you again next Monday. Nothing I have nothing. There was no compromise. After 10 consecutive days of non attendance the children will be terminated but they can’t return again until I pay 1,170 AND the weekly fees … I get paid again in 14 days… The house of Joy calls me AND ONLY ME. Although their father drops them off everyday. He can drop them off, they can need something and they will call me… even though their father was just there. I informed them plenty of times, if their dad just left call him. When I brought up that they only communicate with me she stated “We talked to him more than we ever have YESTERDAY. He should have just came and got the girls early”. This is THE same facility who will be short staffed and request we come pick our kids up early because THEY are short staffed. The same facility who ask families TO WORK WITH THEM. This is a facility that accepts the SC ABC voucher , a voucher designed to assist parents with childcare needs. Why would 1,170 of a late fee.. equivalent to 9.5 payments be logical ?!!

My daughter has been going to House of Joy for about 2 months now and she absolutely loves it. The first week she started daycare I saw an instant change in her. She started saying words she didn’t normally say for your average 1yr old. She’s gotten so advanced that they had to place her in another class because she was too advanced for the class she was in. They care about your kid(s) here at House of Joy. But most importantly they care about your child’s education and helping them learn more each and everyday. If you’re looking for an awesome daycare with wonderful teachers that treat your child/ren as their own and are focused on making sure your child/ren is getting the proper education needed enroll them TODAY! You WON’T be disappointed!

Love this place and the teachers ❤️ my kids have been here since my daughter was a baby , Eli and ky love learning because of them! Amazing teachers ! I love yall!