Child Daycare & PreschoolsAlton, TX

Helping Hands Child Care

4.3(5 reviews)

About

Helping Hands Child Care is a child daycare & preschools daycare located at 305 N Glasscock Blvd, Alton, Texas TX. Find contact info, location details, and similar daycares nearby.

What Parents Say

Helping Hands Child Care receives mostly positive feedback, with recent parents praising the professional, caring staff and positive learning environment. However, one detailed review from several years ago describes serious allegations including discriminatory treatment, physical punishment, neglect, and poor hygiene practices.

Professional and knowledgeable staffcaring atmospherechildren are happystaff goes above and beyondmeals providedtransportation availablewelcoming family-like environment
Allegations of racial discriminationverbal abuse and cursing at childrenphysical punishment (slapping)neglect (extended diaper use causing rashes)lice infestationsfalse accusations of misbehaviordeceptive practices with health inspectors

Recent Reviews

4 months ago

I used to go to this daycare a few years back and the people were very rude to me and my siblings as we are mixed. We have lived in texas for a while so were used to people being racist towards us and calling us names. What didn't feel right though is they were also very rude to my other peers as well,yelling at them,and the teacher for the older kids would falsely accuse all of us students of bad behavior. There was a constant of lice with my baby siblings and as they would also leave them in diapers for hours as my little baby brother always had a rash. They also would slap some of the children there. The teachers also accused me of having bad behavior even when me and my siblings didn't do anything. I am saying this for the parents who send their kids there. I've never had any problems with any of the teachers except for that one and Miss Diana as she would be very racist,scream curse words,to me and my siblings and would accuse us of many things. One time a teacher falsely accused me of saying something incredibly rude and they brought me into Miss Dianas house while I cried as I was scared of Miss Diana scared since I was in her house she could hurt me even more. I'm finally coming out saying this because I'm scared of other kids going through the same thing,as many of the kids I was with their parents didn't have another option unfortunately and they suffered more years of being there. They would also make us fake when the health people would come.The only 3 good things I can say is they used to drive me home,they would prepare meals,amd they had 2 wonderful teachers when I was there but one quit and the other got switched to toddlers,but besides those 3 things it was a traumatic experience. I still have nightmares about it ,as a child of domestic abuse from my father and knows what abuse feels like. This is so sad to me that people like this get to run daycares,and take care of people's kids. As they chose this career and yet they are hurting children,and when I would try to help the teachers with the babies they would get mad and tell me I was being a smart ass when I was just trying to help with my siblings. I am deeply hurt that these people are so mean to us,I really did try to make them like me,my peers,and my siblings but no matter what they were always very rude to me and my peers.

4 years ago

The best child care center my children have attended. The staff is professional and knowledgeable caring for children. The staff always goes above and beyond for every single child. My children feel right at home when they are there. I have a peace of mind that my children are in good hands.

3 years ago

Mrs Diana and Sandra have been great since day 1 my kids love it here they have learned a lot here their teachers are amazing I drive all the way from Edinburg to bring them and do not mind it at all because my kids are happy here best daycare

7 years ago

My kids love there daycare and if my kids are happy I'm happy. The staff very nice people and they make you feel like family.

7 years ago

Best daycare in town 👍🏻 They treat the kids good. My daughter loves it.

Frequently asked questions

Helping Hands Child Care is a child daycare & preschools childcare facility located in Alton, Texas. The facility has a capacity of 34 children.
Helping Hands Child Care has a Google rating of 4.3 out of 5 based on 5 parent reviews. Read the full reviews on this page to see what parents appreciate about this facility and any areas for improvement.
To enroll your child at Helping Hands Child Care, contact the facility directly to inquire about availability, schedule a tour, and learn about their enrollment process. Be prepared to provide your child's age, any special needs or allergies, and your preferred schedule. Many facilities have waitlists, so it's best to inquire early.
You can verify the licensing status of Helping Hands Child Care through Texas's childcare licensing agency. Licensed facilities in Texas must meet state standards for safety, health, staff qualifications, and staff-to-child ratios.

Contact Information

Address
305 N Glasscock Blvd, Alton, Texas 78573
County
HIDALGO

Details

Daycare Type
Child Daycare & Preschools
Capacity
34 children
Status
OPEN
Coordinates
26.28502, -98.28171