Graceday Village School is a child daycare & preschools daycare located at 1040 Country Ln, Castroville, Texas TX. Find contact info, location details, and similar daycares nearby.
What Parents Say
GRACEDAY VILLAGE SCHOOL has mixed reviews with significant safety and management concerns. While some parents praise the caretakers' kindness and quality care, multiple parents report serious issues including inadequate supervision, safety hazards, high staff turnover, bullying, unfair discipline practices, and problematic billing and communication from management.
We had our children there for three years. I will say many of the employees are great. However, safety does not seem to be a high priority. During my oldest's 3 year tenure, he: had his two front teeth knocked out, was hit by a door being opened by an employee and was bit by other children 7 different days in a 10 day period. Just to name a few incidents. Despite not hitting or biting anyone and without any notice, he was unenrolled. I asked to meet with the acting owner to understand the situation and was told he was indefinitely unavailable and no meeting would be scheduled for any future date. While many of the people who work there are great, do not expect anything from ownership.
I have been taking my daughter here close to a year now and she just turned one. I like the nursery, the care takers are real nice and great with the babies. She will be going into the toddler room soon.. The only qualm I have with the place is the weekly tuition payment being due every Friday at noon, there’s a charge to pay over the phone, and the $20 late fee is incredibly steep because I pick up the baby at 1pm. It doesn’t take any extra work to take payments by phone.. There is no option to pay online or nor do they have auto-drafts which would alleviate these ridiculous charges, considering my baby only attends part time and only 4 days a week. We also provide our own organic diapers and wipes and Grassfed organic formula out of pocket to control the toxins my baby is exposed to, so I feel some allowances should be allowed. She only recently has started eating solid foods that their lunch lady cooks and the baby seems to be enjoying it well. I have never picked her up and felt something off with her and she’s always happy so I am comfortable with the place..
All exit doors children can easily open & get out & daycare wants to blame the child rather than fix the issue which is a safety issue on their part. Their solution is to blame the child & unroll your child. Not enough staff to handle ratio of children in the classroom.
Awful daycare! *High turnover rate for teachers...new teacher monthly. *Bullying is allowed...I have pictures of bruises on the back of my daughter's neck from said bully pinching her. *Unrealistic expectations of children..expecting a child who had outgrown naps to lay, completely still on her mat when she's not sleepy, then taking video of her, STILL LAYING ON HER MAT, with her feet in the air ("she wasn't laying still"). *Daycare has rule parents are expected to follow, ie notifying daycare of child's attendance on days they need to accommodate # of children, but they themselves do not adhere to those same rules. Example, I was traveling out of town, made arrangements for my daughter. Day before my flight, director informed my friend who was going to watch my daughter that the shuttle that takes kids from daycare to the school would not be running that morning...director didn't call me but said she was going to tell me that evening when I picked my child up...JUST HOURS AWAY FROM MY SCHEDULED FLIGHT! Luckily, because I was notified by my friend I was able to make other arrangements. The director got upset that someone else told me. *Charging fabricated late fees...I was handed a list of late days, several of which were days I was early (teacher even signed off on those days she was the one I talked to), I started taking pictures of the punch out clock, director got very upset, but suddenly I never got any late fees, hmmm. *Retaliation against child for parent protecting her child. *Theft...I bought an expensive sunscreen for my daughter since she had an allergic reaction to the dollar store stuff they were using, asked for it back, and it's suddenly missing, and one of the very rude teachers employed their blamed its loss on my 5 yr old. Every time they've gone to the pool, the teachers take her sunscreen and put it in the pool bag...but suddenly, yesterday, for the first time, the rude teacher decided to give said 5 yr old her sunscreen (so, suddenly, my 5 yr old is applying her own sunscreen...wha is the teacher there for??)...she hasn't done that all summer, but yesterday she did... CHOOSE A DIFFERENT DAYCARE!!!!!!
Great Daycare!