Firststart Kids Academy is a child daycare & preschools daycare located at 1009 S Union Street, Concord, North Carolina NC. Find contact info, location details, and similar daycares nearby.
What Parents Say
FirstStart Kids Academy has highly polarized reviews ranging from 5 stars to 1 star. Positive reviews praise staff communication and child care, while negative reviews describe serious concerns including alleged physical abuse by staff, neglect, poor developmental support, and inadequate oversight by management.
If I could give 0 stars I would. DO NOT PUT YOUR KIDS HERE!! I have called state multiple times & even state agreed to let me remove my kids with no notice & not having to pay out of a contract. ABUSIVE, Megan is the weirdest teacher I’ve ever met. Was caught on video, force feeding an infant & slamming my son down because I wouldn’t be friends with her & told her it was unprofessional to text me if it wasn’t about my children or out of school hours. HUGE GOSSIP CENTER. Come to find our, Megan had already put her hands on a 4 year old and that’s why she was moved to infants, because those are the kids that can’t go home and tell their parents. The owners/directors BOTH saw the video of her force feeding a crying 6 month old & moved her to another room instead of firing her.
This is by far the worst day care I have ever came across. I've got 3 grown children and my grandbaby was here she was stuck in the two-year-old room at age 3 not potty trained because no one was helping her and she could hardly talk once we moved her to a better facility she was completely potty trained and is no longer considered having a language delay. Ownership changed while she was there both owners sucked. It's like walking into a depressed child holding cell. Nothing good can come from this place.
I Me and My Daughter love First Start Kids Academy. The staff has very good communication. They treat the kids like there own. There open to request such has meal planning, learning plan etc. it’s a nice safe atmosphere that your children would love
When we first started there was ok. She had a very good teacher who spent time with them. But most of the other teachers there spend their time staring at their cell phones and not doing anything with the kids. 3x my daughter came home and told me about something significant that had happened at school. When I went to speak to the teachers about it they all claimed they had no idea what I was talking about. Most of the children there are neglected. The facility is continuously under staffed. The food they serve to our children is garbage. There is very little to no curriculum. It is a huge gossip Center. No one that works there is happy. Unless it's your only option I would not recommend taking your children there.
Someone took my grandson‘s coat and no one has gotten back with me or even replace the coat he wore the coat in that morning when I picked him up that afternoon the coat was gone all I heard was I haven’t seen it