Familyforward

Edited to say: before being put on mental health medication (also known as SSRI's) look into all side affects and know that these medications don't cure or improve your mental health they just numb or mask it. The lasting results are there long after you STOP taking the medications like, irritability, anger, loss of appetite, loss of sex drive, loss of self esteem and self worth not to mention a whole list of other things. These are the things the Doctors being paid by the makers of the medications are not telling you nor are the pharmacist handing you the medications. Seek other options. Completely Incompetent.....have left me hanging for 4 days now feeling like I want to end it all because they are playing games won't give me any answers about anything. Billing has no records....the Dr doesn't know anything or what to do...the ppl that answer the phones are like parrots... and the put you on hold for long periods then turn the phones off... so what are you supposed to do.... this has been going on since 6/25 I've been affected since 10/1 and calling the last 4 days..... QUIT PLAYING GAMES WITH PPL

Dr Tien has been my doctor for almost 2 years now. I really appreciate his diligence to his continuing practice and extensive research, especially alongside keeping professionalism even during experiences were most Physicians would be likely to begin to judge their patient. For being such a busy , he really is there for me whenever I need him which lately to me has been priceless. Thank you Dr Tian

I... I think my doctor hates me? I really cant come up with any other reason for the extremely hostile "treatment" im receiving here. It seems like my doctor is trying to find any reason possible to randomly cut off access to my medications. If you miss an appointment, then its possible you just go without your sleeping medication or antidepressants for multiple weeks because your doctor completely booked for like a month out. Also, there is a woman working in the pharmacy who is extremely moody and judgemental, and you are just kind of at her mercy. If shes having a bad day she may "forget" about asking your doctor to approve a medication, or decide to cometely ignore your refill request. It is by far, %100, THE MOST infuriating experience I've ever had in a "doctors office". I cant imagine what it must be like for somebody with cognitive issues to navigate this place.

It’s good to know that if we don’t take the yearly assessment test, that we will be discharged from services. Never mind that their own therapist fall asleep while on the zoom calls. Or fail to show you the policy. Can’t even locate policies on the website, and come to find out that “nobody has ever asked for one.” The ONLY good that has come out of this place, and the reason I’m rating it 3 stars, is because my psychiatrist, Dr. Hill, has been an absolute saint, and my case worker, Cevana, has been more than understanding and has worked with me to explain the process and procedures. But now that I won’t be able to take the assessment test (which what is the purpose of having a caseworker then?) at their appointed time, they’ve threatened to pull my services. My life doesn’t revolve around this establishment. I have my own life, too. And I’ve let my case worker know that I won’t be able to go to an assessment meeting until August. If you’re looking for mental health help, save yourself the headache and go elsewhere. With the exception of the ones I’ve mentioned, these people do not care for you like you think they do.

Dr. Cai treats her patients horrible and judgmental. Told me to find a new doctor after opening up that I’m feeling suicidal all because benzodiazepines work for me. Told me my previous doctors didn’t know what they were doing. I’ve never been to a clinic as terrible as this place. I wouldn’t send my dog here.