Creative Child Learning Academy is a child daycare & preschools daycare located at 5515 E Central Texas Expy, Killeen, Texas TX. Find contact info, location details, and similar daycares nearby.
What Parents Say
Creative Child Learning Academy receives mixed to very negative reviews. While a few parents report satisfaction with the facility, the majority of reviewers cite serious concerns including inadequate staff-to-child ratios, poor hygiene, unreported injuries, unprofessional management, and lack of structure or curriculum.
If I could rate this daycare 0 stars I would. My daughter has been going here for a few months and EVERYTIME I picked her up she was unhappy, extremely hungry, and very dirty. She cried everytime I dropped her off. This daycare has no routine, structure, or curriculum. I witnessed the directors husband Darryl talking very aggressively to a young child and it made me uncomfortable so I always stayed far away from him. My daughter got bit on her forehead by another kid and the daycare didn’t tell me until I called because I noticed an abrasion on her forehead. They claimed the teacher left early and “forgot”. I had to prompt them to file an incident report. Other than that, the daycare always smells dirty diapers when you walk towards the back and isn’t cleanly at all. Please do not bring her children here, they will not be happy. I removed my daughter before I gave this review in orded to avoid her being mistreated.
I have been letting my children go to this daycare for about 5 months, but after we experience so very uncomfortable customer service from the some of the staff and the mangers. Are children on most days would come home to bodily injuries resulting in the action of another child biting or scratching my children. Then they would come home with their diapers still full as if they haven’t been changed in hours. I don’t recommend any parent to bring their child here due to some of the staff who inexperienced and don’t know how respectfully discuss financial matters with parents regarding their payments!!
First off i’v worked in a daycare, they have more kids than staff that can handle that many children. Whenever I pick up my nieces and nephews their diapers are wet like they haven’t been changed the for awhile, they come home with marks on there bodies and they do not inform us at all if any incidents have happened to get those marks. We don’t let them wear socks anymore bc they NEVER come home with THEIR OWN socks. I admit that the staff is somewhat friendly but they hire just about anyone. Only thing I like is that they do school pictures and they post photos of the kids doing activities on the wall in the front.
My child came home with a huge bruise on her face. She had a black eye and the bruise went all the way down to her lip. When I asked the director about it she told me my child must have came in that way. I asked to look at the cameras and was denied. After talking with the police (who didn’t even write a report) I went back to the director and demanded to see the video footage from that day. After being screamed at and accused of bringing my child in with the bruise, I was then told to take my child out of the daycare by the director. After almost a week of trying to see the video footage I was finally able to see it. Come to find out my child fell at recess and it wasn’t reported. All of this could have been prevented if the director did not act the way she did. Instead of handling the situation in a professional matter she chose to yell and blame me and everyone else.
Not a safe place for toddlers that run. After 4 days we pulled the child out because of the excessive bruising on her forehead. Customer service doesn't exist. It is their way or the highway. We chose the highway. She is holding the child's clothing and pull-ups and wants a two week notice.