We Play Drop Zone

I chose this center after meeting with Ms. Angela, who assured me she wasn’t selling based upon her circumstances, but was training someone to help while she remained the owner. Less than a week after enrollment, she announced she was selling and introduced the prospective new owners at the same time. The communication around it was very hot and cold and left me with an uneasy feeling as what was to come. I understand that circumstances change and families must do what’s best for them. To avoid our children having to adjust twice, I informed Ms. Angela we would be withdrawing our three kids and asked for the withdrawal process and expectations. She initially said we could leave whenever we wished but, then sent another message to arrange retrieving my kids personal belongings as it was a safety concern to continue care. I ensured we had no safety concerns and requested at least one week minimum of care to transition the kids and make arrangements, she declined and made the withdrawal effective immediately. Despite paying in full for the month before this announcement, she also refused to refund the unused portion. While I respect anyone’s need to prioritize their family, it felt unfair to penalize paying families for making similar decisions in their own children’s best interest. I can’t speak directly to the care as our time was limited. I do wish we had updates and more insight to the things the kids did during the day while in care.