Brighten Academy Preschool

It’s been awhile since my grandson went there, but I was not a fan of the ladies at the front desk. They talk about staff without realizing caregivers are right around the corner and seem annoyed when teachers need help. I had to tell them on multiple occasions that teachers were over their ratios and drowning. There are cameras everywhere, they should know this. We loved our teachers, but definitely not big fans of the supervisors up front. I think it was Jen and Tarin or Karen. Also we heard that they pay the teachers minimum wage! That’s just unbelievable and sad if true.

Teachers are nice, front desk girls were not my favorite. They seem unwilling to help staff and when you walk by they’re shopping, cutting papers, or on their phones, They also can become very sassy at times or when challenged. Love Miss Drea!

I saw a recent negative review and I just had to write that we had a great experience over the summer at Brighton Villa. We were really sad when our son‘s favorite teacher left for unknown reasons but all the other teachers and directors were really nice. Granted, we were not there for long, but we didn't notice any issues and no one was ever rude to us. My son loved all the decorations on the walls so I don’t agree that it’s a waste of time or money. If there were personal issues between staff, I’m not sure how a parent would know just dropping off and picking up. I had no idea there was a lice issue in another class. I can’t speak on how they handled the situation. But I can report that my son has been to several other daycares and has always gotten so many bugs. This is the first daycare where he did not get sick. I would 100% recommend Brighton to friends and family.

When we stared here, we loved it! Unfortunately, it has changed. Lots of the teachers we like get promoted to another site or leave for a better opportunity. The two current directors are the least favorite we’ve had- Shelby, Heather, and Jasmine were great. Jenny is ok, but Taryn especially can be difficult and condescending. Keeping these two together at this site has made things feel cold, they seem catty with staff. They spend SO much time and money on re-papering/decorating the walls every 2 months, that money would likely be better spent on making/keeping staff happy. Also, they’ve added random holidays (example- the day after or before formal holidays) which is very inconvenient for working families. A major issue for several of the families was a LICE outbreak that they handled TERRIBLY. They did not notify the families that they had found lice in a classroom until the next afternoon- so we all dropped off our kids- then more of them ended up getting lice, obviously. Thankfully, my daughter wasn’t in the classroom with the problem, but it was still strange to watch the way they handled it and they said they would do it the same way if it happened again! They were not apologetic and sent a follow-up email defending their actions. Multiple families dropped out due to this issue. We do feel overall safe here, which is a plus, and we have one more year so hoping for the best for our daughter. Also hoping they read this and make some changes for the better.

My daughter went to Brighten for almost 4 years, and I don't regret the decision to send her there. Everyone was cheerful, professional, and not only did they care for her with love and kindness, they taught her great social and academic skills to prepare her for Kindergarten. As a pediatrician, I also appreciated how they handled minor outbreaks of common childhood diseases, and did not panic or cause anxiety for the other parents. I know there is a waitlist to get into this daycare, but it is well deserved. I leave a 5 star review as a thank you to all of the people who work at all of the locations, they have given our family a gift by giving such great service.