Bright Horizons At Skokie

Our daughter has been at BH Skokie since 6 months old and we have been happy with the care she has received over the last 2+ years. Administration has always been receptive and helpful with any minor issues that have come up. There is unfortunately a good amount of turnover among the part time staff, but I have to imagine this is based on what they are able to offer in terms of pay / benefits...the teachers deserve more than what I presume they are getting. All the teachers who have been there for extended periods of time we were lucky enough to have so far have been phenomenal and really care for the children (Ms Megan, Ms Anny, Ms Rachel, Ms Natalie, Mr Cielo, and Ms Ina just to name a few). Even after our daughter has moved through the different age rooms, old teachers go out of their way to say hello and smile as we cross paths. Our daughter frequently doesn't want to leave at the end of the day. We strongly feel she's getting a solid educational foundation at BH before she'll move on to kindergarten in a couple years.

The best day care ever. I feel that my daughter is home when I drop her off. They are very professional and they make sure your babies are doing great. They send you notifications and updates on what your babies are doing. I feel very comfortable and confident having my baby at this day care. Big thanks to teacher Ashley and Zina. My baby loves them both and she gets so happy to see them. They are the sweetest teachers. I highly recommend this place. Thank you for taking care of my baby since she was 3 months old. 💖

We sent our child here from 10mo-14mo in the infant room, and would not recommend this center to any parent. We paid a premium price as Bright Horizons has a reputable name and we were new to the area. We left after several red flags. Poor Shift Changes/Consistency: We would drop off with one person, the "opener", they would transfer to main teacher around 9a, then a new teacher during lunch, then back to a main teacher, then another teacher for "closing" shift. There were several times when the "opener" teacher either had 8+ children in their solo care, or would argue to not take our child. During pickup, we would often go from room to room searching for our child. Their belongings were in a different room to where they were - it was just incredibly unorganized. High Turnover: There were a few teachers who were wonderful, but during the four months at BH, our child had upwards of 12 different carers. Only the main teacher knew our child's schedule, and this information wasn't transferred on teacher changes. Concerning Care: As a parent, we felt we had a duty of care. We noticed several *young* babies screaming for several minutes with no attention. We witnessed some concerning situations (crying babies on tile floor, babies stuck on tummy time for extended time) and would NOT recommend young infants be sent to this center.

We loved sending our daughter to this daycare! Great administrators and wonderful teachers. We had to switch daycares to one closer to home, but she attended the infant and toddlers classrooms and always liked going to daycare. Wish we could have stayed longer!

Absolutely love this daycare. All the staff are truly exceptional. Organized facility with such kind and attentive staff. We have 3 kiddos (ages 5, 4, and 15 months). My 15 month old had a rough time adjusting and the teachers were so nurturing, putting us at ease when we’d drop him off. My older two love telling tell me about their day and I love the picture updates of what they’re learning, and just how communicative they are overall. Highly recommend Bright Horizons Skokie!