Bright Beginnings Elc - Old Seward

The staff at Bright Beginnings on Sundown Court in Anchorage always seem to go above and beyond to care for my child. My daughter enjoys going to daycare each day and absolutely adores her primary caregiver Kathy. I can tell they do a wonderful job by how my toddler interacts with the staff members. They make sure to always have personal connection with her and I can tell she is cared for and feels safe to express herself day in and day out. I have witnessed so much personal development and growth in my child since she has started attending Bright Beginnings. She has excelled in social development and is coming home with new knowledge of academics that I have been working on with her at home. She has been able to successfully count to 13 and sing most of her ABC’s as well as other new songs that I can tell she enjoys so much. I am grateful that I found this daycare facility and plan on keeping my child there as long as I can until she starts school. Thank you all for everything you do and the sacrifices you make!

I'm not sure if the manager, Leah Medo is still working there, but she was absolutely horrible to deal with! She has very poor customer service/people skills, zero compassion and a rude communication style to say the least! My daughter enjoyed going to the location on Sundown CT, but the Abbott location gave me great concern because my daughter would get upset upon arriving there and EVERY time I picked her up she was crying and often times left alone in the classroom! So, obviously something wasn't right with that place! I ended up switching my daughter to The Imagination Station, and she was much happier there!

I currently have two children that are attending Bright Beginings Early Learning Facility. The staff is beyond professional, and extends even personal compassion to me and my kids every day. Every day they work diligently to give me, and other parents, a quality, nurturing filled experience. I am a single mother, and they have done everything in their ability to be my support team. Every day I am so thankful to have them there consistently in mine and my daughters lives. They send me pictures through a secure app everyday of both of my kids, they update me on every activity and new development, they taught my oldest daughter how to use the potty properly, they feed my kids all day long, and make art that fills my home with my children's expression and love. Their staff is made up of only the best in Alaska!!

Absolutely awesome daycare/learning center!! Staff and providers are knowledgeable, kind and have positive attitudes! Everyday we walk in and the staff greet us (child and parents) with positive attitudes. Other parents have been kind to us, too. First two weeks were tough for my daughter and I, but my daughter smiles and reaches for her teachers when we drop her off now. I’m so thankful for her teachers. Lots of engaged learning activities for my daughter to enjoy. Excellent, friendly communication. An app is used to track my daughter’s daily activities (food, snack, nap, diaper changes) as they occur. Love seeing what she gets to eat. In addition, I get verbal updates on how she did each day when I pick her up. Facility parking is spacious for my Jeep. Never an issue finding parking in the morning. Afternoon (when everyone is getting off work), parking lot may get crowded. Facility inside is clean and well lit. Facility gets updated with an adorable theme each month. Great job decorating inside. I’ve been bringing my daughter to this daycare for 4 months and I can confidently drop her off knowing she is in good hands. Thank you Bright Beginnings Old Seward!

We were at the Eagle River Location, from Sept 2022- Sept 2023 which has since closed. In the past 4 years at least two of the sites have closed down. While we were there they closed and opened the infant room with one or two weeks notice, and my understanding is that the head office knew the Eagle River location was going to close for months but did not give the parents a heads-up. The staff rarely took the kids outside in the winter or when it was raining. The 2 year old room was significantly too small, it was 1/3rd of a room divided by a low fence. The room was always chaos, and the staff was poorly supported and under-trained. My breaking point was when I found a 2 y/o child unaccompanied in the parking lot. I returned the child to the directors office, and the teacher had not even realized they were missing. My mind still boggles. There was a parent communication app, but did not integrate with the tablets in the rooms, so either the teachers had to send stuff to the director who could push it out to the parents, or the parents have to hope the teacher in your room communicated with you. The staff would let the kids watch videos on their phones, even after multiple requests to not allow that. The staff was under-paid, and the 3 price increases we experienced in the year we were there did not go to the staff wages, I know because I asked. While we were there another parent wrote a complaint about the staff wages and the fact that the employees are not paid for closures. Her child was kicked out of the program. Not because anything she posted was false, but according to the head office because this parent was angry they did not get a job at the payrate they requested. And while it is not verified, there was a thought among parents that this practice was relatively common, so read the reviews with a grain of salt. The daycare situation in Anchorage and Eagle River is dire, we were on waitlists for 6 months before we could get our child out of the program, so if you need a holding space for your child it may be sufficient as long as your kid is not a climber, or has the dexterity to open gates. But if you have an adventure child, you may want to consider a different location or your child may too be found wandering the parking lot and their teacher have NO Idea they were missing. I honestly was going to leave this alone, but I keep getting requests to review.