Bauer Early Care & Education - Copper Gate

The apartment was spacious. The main thing I hated was the fact that it was often loud and come to find out, there is a lot of drug dealing that happens there. When I first moved it, it seemed nice, but as time went on, more and more stuff started happening. The ventilation system isn’t very good because every time someone smoked weed or cigarettes in their apartment. I could smell it through my vents. When I reported it to the apartment manager who worked there at the time, said manager did not do anything about it and come to find out that this manager knew that there was drug dealing happening. Thankfully this manager is no longer there. When new management came in, the complex was “cleaned up”. But the grounds were always clean and kept nice.

New management has recently taken over, and unfortunately, things haven’t improved. The regional manager who oversees this property was the same person answering emergency maintenance calls — and during one of those calls, she became argumentative, raised her voice at me, and continued calling my phone multiple times after I asked her to stop. When I finally raised my voice back (without using profanity or saying anything inappropriate), I was issued a lease violation simply for defending myself. I’ve lived at this property for roughly 10 years and have never once received a lease violation until now. My rent has always been paid on time, and even the maintenance staff often compliment my apartment for being one of the cleanest in the community. I’ve always taken pride in being a respectful, responsible resident and in keeping my home and surroundings well-maintained — which makes this entire situation even more disappointing. It’s disappointing to see such abuse of authority and lack of professionalism. Residents here deserve to be treated with respect and compassion, not intimidation or retaliation. Many of us have already been through so much living here, and instead of focusing on improving the community — like keeping the property clean and addressing real issues — management seems more interested in silencing residents who speak up. I’m leaving this review knowing there’s a real chance I’ll face retaliation again, because that seems to be the culture here. But the truth needs to be said: this property needs leadership that genuinely cares about the residents — the very people who make their jobs possible. Previous management-If it were possible to give zero stars, I would. I have lived at this property for approximately five years, and during that time, there has been a consistent lack of on-site management and extremely limited maintenance support. The property has gone through a great deal of instability, and it’s surprising it hasn’t been flagged for more serious concerns. I currently pay $1,200 per month in rent and have never been late on a payment—not once in five years. I take pride in maintaining a clean and orderly home, and in return, I expect basic maintenance issues to be addressed in a timely and professional manner. Unfortunately, that has rarely been the case. In the past, I’ve had to resort to hanging clothes inside my living room because my dryer wasn’t functioning, and the response from maintenance was extremely delayed—if it came at all. When maintenance does show up, the work is often incomplete or improperly done. Most recently, I submitted multiple maintenance requests through the tenant portal regarding issues that pose serious safety hazards: a malfunctioning furnace, a clogged dryer vent, and GFCI outlets that are not working properly. These concerns have gone unaddressed for months. I even called emergency maintenance when my furnace began making alarming noises, only to receive a delayed call from the property manager who promised follow-up. No one ever contacted me again. With the rising cost of rent—sometimes increased more than once a year—it is unacceptable that residents cannot rely on prompt, competent maintenance. The lack of accountability and care for tenant safety is deeply concerning, and the property owners should be held to a higher standard.

Have lived here at Coppergate for 12 plus years. In this time have seen maintenance change like a revolving door, and management go through changes as well. For the longest period of our time here, management was rarely on site. There have been instances when management seemed more attentive to resident's concerns, but for the most part they have been invisible. We have lived in the same apartment for the entire time and tenants here are pretty friendly with one another. My neighbors are terrific, with one exception . I have called the management office on several occasions and am still waiting for a return call concerning noise that comes from behind my bedroom wall until late night or early morning. This is their problem as well and their responsibility to remedy. My biggest problem is with communication between me as a resident and management and their lack of concern with an obvious problem. We are good tenants who pay our rent on time and have consideration or the ones around us, and only expect the same. I would definitely appreciate better communication between management and residents, that would be a good start.

looking for an apartment? this isn't it. Trust me. any apartment next to it is likely perfect and roughly in the same price range if it's not managed by the same company. this has nothing to do with the quality of the apartment itself or any ameneties. Why should you avoid this place? They do not care. But wait, i get it, you as the reader (like me) might think you're not going to need the benefit of the doubt - until you do. And you won't find it at Coppergate Apartments. You are not a priority. You cannot trust them (or whoever you end up talking to) for any payments that aren't made online, so welcome to the 80's. Furthermore let's say you pay your first prorated rent through a money order (which you'll have to, to get your keys). And then let's say the money order is mismanaged on their end and they have no record of it being posted to your account. Most people will keep the receipt for their money order. I did not and admit fault to this but it could happen to anyone and this is how it will go for you: Nothing will be done for the situation, keys in hand, because hiding behind not having the receipt is so easy to do when this could happen to anyone, and for 99% of people, it's the only time they'll use that form of payment. People can show you who they are. They have shown me. Also don't bother yourself reading the corporate bot that replies to this.

I have been living at Coppergate for a couple of years. Our manager Rebecca and our maintenance men, Josh and Lucas are truly wonderful and caring. They listen to all of our concerns and try to repair anything broken as soon as possible. As with anywhere you live, there are people who do not take care of their surroundings or others.