Abba'S House Babyland And Daycare

We started at Abba’s in Jan. 2015. My oldest was 3 months old. My youngest then started in Oct. 2018. We left the daycare in March 2019. Over our 4 years at Abba’s I’ve seen 4 directors, each one fired or forced out by the church or the business director. The teachers are all phenomenal and my oldest has learned so much over the 4 years. I think there is a huge disconnect between the director (every director) and the teachers. Communication between management and the teachers and parents is awful. There used to be a Parent’s Group that would fundraise for supplies for the teachers that the daycare was unable to provide, and they would also hold events for the families. The previous director, Lisa, wanted funds from the Parent’s Group to purchase a curriculum for the daycare, something that the Parent’s Group felt was a vital part to the daycare and should be purchased with tuition dollars, not fundraising dollars. Because she did not get the funds she wanted, she closed the Parent’s Group’s bank account and gave the funds to the president. Those funds were then used to purchase over $2,000 of classroom supplies for the daycare and the Parent’s Group disbanded. The latest director, Heather, has totally flipped the daycare upside down. I feel she’s on a war path. Countless teachers have been fired or have quit since she has taken over in Sept. 2018, and dozens of families have left the daycare now. The number of children is dwindling. In classrooms that used to be full, they can now combine two or more rooms together and leave some classrooms totally empty all day. They are also needing to combine classrooms because they don’t have enough teachers to cover all of the rooms. The director and assist. director are in classrooms all day, every day in order to stay under ratio. At my youngest's checkup, her doctor recommended that we get out of Abba's House as quickly as possible. The doctor stated that she has heard a lot of things about the new director and would not recommend them any further. She couldn't go into detail but was very serious. That's pretty troubling. In December, we received notice that the tuition was increasing drastically. Tuition for my two children was increasing more than $120/month, a 7% increase. The handbook that we have states that the tuition increase will be based on the cost of living increase set by the government, which this year is 2.8%. 7% is a far cry from 2.8%. Over the past 6 months that Heather has been at the daycare she has broken/violated a number of policies set by the daycare and laid out in the handbook. When approached about it, they change the policy and send out a notice that it changed and the handbook is being updated. She feels she can do whatever she wants, whenever she wants. I wholeheartedly believe that they are using the huge tuition increase to help pay for the new indoor gym/dome. The tuition increase, unfortunately, does not go to the teachers and they deserve it! I have never agreed with the lack of separation between the daycare, C3 sports, and Christ Community Church. The tuition for the daycare should remain in the daycare to pay for things that the children and teachers need. Teachers are constantly purchasing their own supplies for their classroom. The director states that teachers are not expected to purchase their own supplies, but if teachers request things and they are denied, their options are to either 1) go without, or 2) purchase it themselves. So, while they may not be expected to purchase their own, if you are going to deny them constantly then they will end up buying it themselves. It is very unfortunate that the administration can’t get it together. I feel their greed, unprofessionalism, and arrogance will push even more families out and they will not be able to stay in business. I would have loved to have my youngest at the daycare as well and have my oldest continue until she started kindergarten, but as much as I absolutely love the teachers, I cannot get on board with Heather and her mindless war path and terrible treatment of the teachers.

Horrible administration. You're lucky if you get someone to pick up the phone or engage you in your child's development. I pulled my daughter out after 2 months of only watching the director and her assistant care for their own children. The lack on empathy and support for working parents is sad. Being associated with a church is shameful. Good luck getting a smile from people whose job is to care for our children. My daughter said goodbye to all her friends today and not one director said a word to her. Thank you to chief officer who had the decency to listen to me and return my tuition.

I would not recommend this daycare to anyone as long as the people in charge remain in charge. We loved it last year, but since then it is on a downward slide. The director takes no responsibility despite her position as the face of the daycare. Her entire attitude is completely unprofessional. For example, she told my husband that if we do not like the daycare, then we should leave and then hung up on him. As well as, her attitude when we try to talk to her about concerns/issues she scoffs at you, gets all huffy, rolls her eyes, etc. She does not act like a person who has ever held this type of position before or worked with small children. Both the owner and she make excuses for everything that is a cause for concern. It is impossible to find resolution with them. And they never seem to be on the same page. There have also been frequent staffing changes which likely caused issues for the children, but rather than take responsibility for the daycare, the director and owner would rather blame the children. My son was in the pre-k room and after transferring to this classroom in September, it lost both teachers, which had half his class in two different preschool rooms. He remained in this preschool room for several months. They finally got another teacher for the pre-k room and he transferred back, but she quit a week after he transferred back. They got another teacher for the room, but a nasty letter was sent out to the parent's about the children's behavior being disruptive and that they could be sent home and removed from the school for a period of time. The director also seems proud of the fact that she has kicked out 3 children already since this letter was sent out. There are teachers there that make this place amazing, but unfortunately, the people in charge make it terrible.

We absolutely love the staff and leadership at CCC so it was a really easy decision to put our 3yo in preschool there. She’s adjusted very well and the behavioral issues we were having elsewhere have been met with solutions and great communication between the teachers and us. Looking forward to a few more years here.

Overall, we loved our experience at Abba's house and are very grateful for wonderful teachers.