Ywca Olga H. Madrid Center is a child daycare & preschools daycare located at 503 Castroville Rd, San Antonio, Texas TX. Find contact info, location details, and similar daycares nearby.
What Parents Say
YWCA Olga H. Madrid Center receives mostly positive reviews praising staff quality, structured programs, and facility amenities. However, two recent negative reviews raise concerns about classroom safety, specifically repeated biting incidents and management's response to behavioral issues.
Today around 8-8:30 am Olga donates stuff,dog. Food ect today 8-15-2025 the works said not today the employee older lady, we have no one take the pallet of the truck but the around 9am her self &two other workers a gentleman in a white Dodge pickup loaded all the dog food in his truck.its sad how the employee take it all it's supposed to be for the community but I guess the workers are very deceitful to the people. The pallet didn't even make it into the facility from the donation truck to one of the employee pick up truck . :'(
I use to love it but now I don’t really. It’s the certain teachers here that I do like for my kids. It’s gotten worse here with kids parents and kids. My daughter has been continuous been bitten many many times by 3/4 kids in her class and I don’t know why those kids are still there at all regardless the reason why they bite . The other kids and my daughter and even staff should not have to deal with continuous getting bit . Whether they have a good few days or week . Those kids in class shouldn’t be there and it’s not right period . I’ve mention few months ago my concern to the director Anita all she says is that they work with those students and parents etc that’s not okay cause why should the staff my daughter or other kids in class have to deal with it when it happens again cause it will and did. Then today I mentioned to her upset because it’s happen many times again she’s been bit. Highly not okay that they don’t take other students and even staff into consideration with those other kids who bite etc when it’s a repeat behavior. Do not recommend cause your child will get bite repeatedly and they don’t do anything to those other kids but keep them there smh . Lastly I have been in my daughters class and seen those other kids in class hit etc at times so they can’t lie
My child will never return to this daycare. At first things seemed ok but my daughter was enrolled for about a month before I pulled her out. Started with small issues, first I kept getting other kids stuff in my kids bag, than they started losing my daughter's pacifiers. I ended up having to bring the one she takes at night and told them not to lose that one cuz it's the only one she'll take at night and they lost it the same day. When I brought her bag home she had dirty soiled clothing mixed with her clean clothing and milk stains through her bag, if she wasn't asleep 9/10 she was hysterically crying every time i picked her up. My biggest issue of all (what led me to officially pull her out) the last day she was there I went to her room to pick her up and only 1 of her bottles were used. I provide 2 sealed 10oz distilled water bottles for my baby. The water bottle was still sealed and the bottle was clean and dry where I left it. I get her daily log paper and the time they wrote down that they fed her is within the time that they said she was asleep. They also said her last diaper change was at 4:50 but when I picked her up about an hour later her diaper was so full it was falling off her and felt like it was going to rip open when I took it off her. When we got home my daughter was hysterically crying, exhausted and so hungry she was forcing herself to eat as she was falling asleep.
I’ve recommended this place to many people..I love my teachers Mrs Monica and Ms sandy I really hope they work here forever my son has learned so much …. And MS Ally is very patient too please take care of your star employees YWCA…
Although I did not end up enrolling my 2.5 year old (due to care found closer to work/home). The facility was very well kept! They have a well structured plan for each age group to ensure their success! I’ll definitely keep them in mind for the future.