York Hospital Child Care Center

After our second ambulance arrival at this hospital, I feel it necessary to give it this review. Both times we had very positive ER experiences, with very attentive and kind doctors and nurses. For what were incredibly stressful situations on our part, the staff made me feel like they truly cared and wanted to help as much as possible. I've had nothing but positive interactions at this hospital, and would definitely recommend the emergency room here.

The nurses, techs, doctors and anesthesia staff were all very thorough, accomodating and friendly. After the procedure the transport staff, who was also very sweet, took me by wheelchair to valet parking. I was very thankful because it was a very long walk from patient registration to the North Elevators and then to the department on the 4th floor. That was my only complaint but I understand there is little to be done due to current construction. Overall a very good experience.

A good visit went quick. Staff was friendly and very sweet. Shout out the the hottest woman in the CT scan area with the black hair and glasses. Hello Nurse lol. Good people here in my experience. Security point was done well. There is a caffeine in the main entrance a few feet back and store. Valet parking waiting at the door. There is construction near the emergency room road entrance that the hospital is still doing. But looks easy to navigate.

Had a very great experience with this being my very first time at this hospital. Had surgery Jan. 6th 2026, the nurses were all super. My doctor was top notch They treated my wife like family while I was in surgery. I had a 3 day stay. I can not believe the quality of food and menu. Never had hospital food as good as here. Keep up the great work.

I’m sharing this to speak up about systemic issues I experienced and to help prevent similar harm to others. I went to the ER after waking from a nightmare with a severe panic attack. Medical tests (bloodwork, heart) were normal. I was not suicidal or self-harming. Despite this, because I had stopped psychiatric medication months earlier, I was pressured to wait for crisis evaluation and was nearly sent to a behavioral holding unit. A nurse acknowledged this wasn’t necessary, but I still waited roughly 12 hours for crisis care. When I later reviewed my records, I found important context missing or inaccurately documented — including the clear trigger for my panic attack and my stated reasons for withdrawing from prior mental health treatment. New psychiatric diagnoses were added that did not reflect my presentation or reality. Over several years within this system, I repeatedly disclosed a childhood autism diagnosis (Asperger’s, 2002). Instead of exploring this, providers dismissed it while simultaneously documenting traits consistent with autism. My reactions to trauma and abuse were repeatedly framed as personality defects rather than trauma responses. I have since been evaluated elsewhere and had my autism validated. Unfortunately, the harm caused by years of dismissal, misdocumentation, and misinterpretation within WellSpan had already occurred. Patients deserve accurate documentation, full context, and care that does not pathologize distress or punish honesty. I hope this feedback leads to more careful, trauma-informed treatment.