Y-Care @ The Y

YMCA staff member Patrick was extremely rude wore my crocs dude to having a lot of swelling and not being able to wear tennis shoes.Instead of telling me I couldn’t wear them and asking me to leave, he come up me in a very rude and aggressive way with a sign and shoves it in my face. Telling me I had to leave and couldn’t wear those shoes. So embarrassing in front of everyone. I then call Health & Wellness Director to talk to her about the situation and how her employee treated me and she told me I was in the wrong. Been going to the gym for 5 yrs now and never been treated like this so disappointed with my experience today.

Dear YMCA, I just wanted to say that one of the staff members was disrespectful. We where in the locker room and we were trying to get dressed and one of the staff looked at us and she said “get dressed” in a mean voice which I don’t think they should be looking at us while we are getting dressed.

Dirty. The staff up front is supposed to keep the place clean, they do not. Floors are caked in dust and hair, machines are rusting and people don’t clean the machines after use, most of the time. The locker room has hair everywhere, yuck. Take better care of your facility, please! It’s gross!

Opens early, so I can get my workout before work. Locker rooms are clean and can rent locker as well. Staff is very nice and helpful. Great Summer programs for kids. Lots of parking as well.

Today was a distressing experience. On the third day of summer school (after care), I went to pick up my daughter from Y-care, but the staff informed me that my daughter didn't showed up today. I was anxious and tried calling the school but they were closed. I decided to head to Pioneer Trail Elementary School when I got there they notified me that my daughter had been placed in another class instead of her kindergarten class. Although the school took responsibility for the mistake, I feel that such negligence is unacceptable and parents should be kept aware.