Westgate Resorts Kid'S Club (Resort Guests And Staff Only)

The room was spotless And had every amenity that we needed. The front desk responded to our requests immediately. The fish shuttle service was very valuable for us, taking us to restaurants and the grocery store with no more than a 10 minute wait ever. The pool and hot tub were clean. Abundant towels available. The ski service And ski lockers was perfection.

Lovely hotel - every staff member was extremely kind and their pool/spa amenities did not dissapoint! Special shout out to Anita for helping me with a room upgrade for my stay. I highly recommend going for the slighty higher price option when choosing your room. For the small bump in price there were way more amenities.

I had to take a moment to highlight the incredible service I received from Miranda at the front desk. When I arrived, I was initially placed in a ground-floor room. I stayed here last year and had a similar layout but on a higher floor, so I was hoping for something comparable this time. As soon as I approached Guest Services, Miranda greeted me warmly and genuinely asked how she could help. She went above and beyond, she seamlessly moved me to an eighth-floor room, made the entire process feel effortless, and treated me with so much care and professionalism. I’ve truly never felt so accommodated in a situation like this. She called my room and made sure I had everything and that I was comfortable. Then mentioned she was just a call away if that changed. I also had a complication with the app, and when I stopped by the front desk the office was closed, but they made a note. The next morning, Miranda personally called me, walked me through every detail step-by-step, and even sent a follow-up text letting me know she was available if I needed anything else. That kind of attentiveness is rare and so appreciated. Her kindness, efficiency, and genuine commitment to guest comfort made the start of my stay exceptional. Westgate is lucky to have her!

Westgate resort is a beautiful place with plenty of amenities. We especially love the indoor and the staff is always so friendly. The local marketplace is wonderful and the edge steakhouse is a great experience and a wonderful place to eat especially Mike and Valentino behind the bar excellent recommendations on food in beverage options. Definitely plan on returning.

I booked a spa day pass for my husband, our 8 yo, and myself. We booked an Airbnb for our stay that did not have access to amenities. I am so glad we did this! We all felt like royalty; the pool, hot tub and treatment spaces were amazing. We had a designated service person who brought drinks and setup a private lunch room for us. Couldn’t have asked for a better last vacation day.