Umass Memorial University Campus Center

1. If you're looking for a fast fix go to urgent care. If you're not actively dying you're not seeing a doctor fast. The two times I've been to the emergency room here I went for deep cuts (the wait was around 8pm-1am) and both times I saw an old man/ old woman complain about the wait when they came by for an itchy throat (which from the sounds of it a lot of the one star reviews here are these kinds of people). If that sounds like something you'd do, grow up and act like an adult. Emergency rooms are for any medical problem anytime but have always and will always prioritize based on the severity of injury not when you come in. Your discomfort does not entitle you to go before the guy with the broken leg or child with a high fever. 2. Every nurse and doctor I've met here was nothing but kind and respectful even when I'd ask a dumb question. The nurses in Labor & Delivery deserve special attention for how proactive, comforting, pleasant, knowledgeable, kind and caring each one has been throughout my wife and I's difficult pregnancy. Whatever they get paid double it and add 500 they deserve it. The only time I've ever seen a rude nurse is when they're dealing with someone being rude to them. Kindness in gets kindness out. In conclusion, if you're looking for a fast treatment for a stuffy nose go to urgent care, if they're closed shut up and be patient your sniffle isn't the biggest happening in Worcester. If you treat the nurses and staff like the overworked human beings they are you'll get the kindness and helpfulness they give to all their patients. Finally, if you run a Karen youtube channel you'll have near infinite content if you wait in the emergency room for 3 hours lol (obvious joke don't violate peoples privacy).

Just spent a week at the center - big thank you to all the doctors and nurses keeping me alive! The staff was superb. The only issue; cologne/scents exacerbate my asthma to the point of life saving interventions. Products in the hospital are scented as are some staff members. Incredibly dangerous for a person highly allergic to fragrance. Still, an amazing staff

My experience here was nothing short of amazing. I came here under the premise I would be here only a few hours and ended up being admitted and staying 6 days and 5 nights. I got extremely unexpected news, being 5 months pregnant and told I'd have to get a serious surgery (unrelated to pregnancy). This was the scariest thing I had ever experienced in my adult life. I can only speak from my own experience but all the staff and nurses treated me exceptionally well and took my case very seriously. I was happy to be discharged but the care I received was so great that I wouldn't have minded if I needed to stay an extra few days. I was given a very nice vase of flowers when I got discharged and I am so grateful to my surgeon and the nurses and every team that worked hard to make sure me and my unborn baby would be okay. Thank you all so much. I am looking forward to giving birth and being in the maternity ward in a few months. I hope to see some of the other SICU nurses as well if I get a chance!

Nurses are absolutely horrible towards patients. They ignored a patient with parkinson’s disease for hours at a time as he’s pressing the call button just asking for help. This was to the point where I needed to help him because no one was listening to him and he is physically unable to move. I was also treated with a nasty attitude when I had just asked where the bathroom is. This is by far the worst hospital I’ve ever stepped into and I will never come back. If you wanted to be treated with care and not like a burden, I would think of staying somewhere else…

My grandmother was brought by ambulance around 11ish this morning. It is now almost six, she is still in the waiting room and they are claiming they are understaffed. Of course they couldn’t send her somewhere else where she could get the proper care. Nah they’ll just have her in the waiting room till god knows when cause they are an amazing hospital. If you want your loved one to get actual care, avoid them at all cost