The Play Boutique

Arrived for a birthday party planning consultation. I booked the meeting a week ahead of time. When I got there, the woman at the cafe asked me to wait a minute at a table to the side. I waited for 35 minutes with my 4 year old, was not acknowledged a single time, and we just left. Waiting 35 minutes for an appointment we made ahead of time, not being given an explanation or any follow up call or apology is pretty bad business. It’s too bad—I was ready to book a party as the place was exactly what I’m looking for. But if they can’t even keep a planning consult meeting or give an apology or explanation for canceling, that doesn’t speak well to how it would go for a party.

My daughter had her 5th birthday here! She had such a wonderful time and felt very special. Everyone loved the cupcakes, play area, bounce house, coffee, and face painting! It made life so easy just showing up and having everything done. The staff was amazing and helpful. Such a great birthday experience.

I had my son's 4th birthday here this past Sunday. Highly recommend if you can do the private party if you have more than 10 kids. We had 16 kids, most were around 4 and a few toddlers. The space was amazing and decorations were great. Kennedy helped us during the party and checked in with me a few times throughout the party. Overall the parents and kids all shared how much they enjoyed the party and only having to worry about packing up food and presents at the end was worth it. Great space and layout.

I went there for birthday party consultation and had an amazing experience working with Jolene. She was so patient and explained me every single details I was looking for.

Kelly the event planner is very unprofessional. The website says that they are opening back up in October 2023, well that’s in 2 days.. I am interested in booking a party for my daughter in December. I scheduled an appointment to discuss details. I received an email confirmation and a reminder. I didn’t see anything about whether it was virtual Or in-person I emailed with zero response. I called and was told she works remotely and is only in on the weekends. The person who answered the phone knew nothing of her having a meeting with me today. She called Kelly and then called me right back saying Kelly was unaware of our meeting today and that the link was suppose to be disabled and that she has no idea when she is reopening. Very disorganized and unprofessional. Kelly could have called me herself and apologized for the miscommunication instead of having someone else do it. If and when they reopen I will take my business elsewhere.