The Learning Circle At Jennings Center For Older Adults

I hope this message gets to the right people. I wanted to personally thank these amazing staff members on the Rehab floor: Danielle; Darby; Brandon; Christian; Kula; Dee; Dominic; the RN nursing supervisor; Dorothy; Arlin; and anyone I may have missed. (if so i'm sorry!) Your kindness and care and sweet personalities will NEVER be forgotten! You made a very tough situation a little bit easier to deal with because of the kindness you showed my Dad while he was on the Rehab floor as well as to the attentiveness to us, as his family. Your names and beautiful faces will never be forgotten and will ALWAYS be appreciated. THANK YOU for all you did for us and GOD BLESS YOU ALL!

I called the Jennings nursing home today 10/30/25. The receptionist was the most unprofessional person that I've encountered in a very long time. She was rude, nasty, unhelpful and very short with her responses. And on top of all that, she transferred me to the wrong department. When I called back she didn't answer the phone. I had to call back a second and third time and she still didn't answer. I feel sorry for anyone who has loved ones here.

I do not believe this is a safe facility for the people in the memory care unit. Assault has been alleged against at least one worker. Not sure if charges have been filed yet but it was reported. Protect your loved ones and look elsewhere. And trust your gut. And last I heard that person was suspended not fired. Please just if something doesn’t feel right pull your family out of there. They don’t have cameras and when you have cameras in the room they put a sign on the door and the workers are made aware of the cameras and often just stand in the door frame or have the patient come out of the room. Just trust your gut bc there may be no way to prove what happened to your loved one in the court of law but they will end up with a broken tooth and a face that is completely black and blue. Just spoke with the officer and this worker is back at Jennings

The previous reviews are accurate. My relative was in the nursing home in the main building. We received frequent calls begging us to get them out of there. STNAS would come in and turn the service light off and tell the resident they will come back rather than take a couple of minutes to resolve the issue. Frequent discussions regarding poor service with the staff,including top management ,were useless all we got were excuses. We were told “ you need to be patient or we are short staffed.” STNAs told our relative “if you don’t like it MOVE “and “it’s not my job” when they asked for help. Jennings had a stellar reputation 30 years ago, but it’s not 1990 anymore. Our relative is now happy in a new facility where the staff cares and is compassionate.

My step father was a resident there for approximately 2months and in hopsice care provided through Jennings. The communication was a serious issue for me. It was difficult to make contact with the staff on the 2nd floor, calls often went to voice mail and were not returned. I would call and ask about my step father because he could not always talk and the floor nurse would say "oh, he is doing really well". Seriously, he is in hospice care, if he was doing really well he wouldn't be in hospice. I think their hospice services need some work, and since that is not their specialty area, the regular staff on the floor often did not follow through on recommendations. Ex: hospice nurse removed oxygen when he was actively dying, regular nursing staff kept asking me if I wanted it turned on. These were just a few of the examples of communication difficulties.