Stepping Stone School V

Our son loves Stepping Stone. The teachers love and take such good care of him. Ms. Miranda and Ms. Kiley are amazing teachers and are so supportive and attentive.

It's been a month since we've enrolled our daughter at Stepping Stone Pflugerville and have been beyond satisfied. As a first time mom, I was very nervous transitioning her to daycare, but all those fears were gone after she arrived. Miss Miranda is the head teacher of the baby room and has been phenomenal. She's calm, kind, offers daily updates and sends photos that make me smile. A week in she even asked to do my little girl's hair and both of us now enjoy seeing all the hairstyles. It clear she loves children and is doing what she was called to do! I've also seen developmental growth during the month she's been there. She's working on sitting up and Stepping Stone mirrors what we do at home so the consistency is helping. She also is holding her bottle on her own now, too! But the real mark of great care is every time we go, my daughter has a smile when I pass her over and when we come home is calm and at ease. All the staff have been great. Whenever I have any questions they are prompt to answer (and let me tell ya I always have questions :) ). I am so happy that we've found Stepping Stone Pflugerville and look forward to her growth in the years to come!

My experience with Stepping Stone School has been deeply disappointing. Communication was consistently poor from the beginning. It was difficult to get timely responses to basic questions or concerns, and follow-ups were often ignored or delayed. This lack of transparency created unnecessary stress and confusion, especially when it came to my child’s well-being. One of the most concerning issues was that my child expressed fear of one of the teachers. As a parent, that kind of response is unacceptable and alarming. Billing was another major issue. I encountered several inconsistencies and had to follow up multiple times just to get a clear understanding of what I was being charged for. It felt like there was no clear system or accountability. To top it off, we were promised access to ABCmouse as part of the curriculum or enrollment perks, but we never received any login information or guidance on how to use it. Repeated reminders led nowhere. Overall, I cannot recommend Stepping Stone School based on our experience. Between the lack of communication, billing confusion, and the emotional impact on my child, I expected much better care and professionalism.

We’ve taken our son to Stepping Stone since he was 2 months old and have loved it! Ms. Jennifer and Mr. Dominic provide a safe, caring space for our child to thrive and grow. We love Ms. Miranda who really takes the time to make our son feel special. She provides me with detailed updates and our son smiles so much with her! It is comforting to be able to drop off our child and know he is well taken care of:)

I love, love, LOVE this campus and the teachers. It's was worrisome as a first time mom who is dropping off their child for the first time, but these teachers have made it an amazing experience! Shoutout to Ms. Dom who is usually there in the morning and is so wonderful and cheery! Thank you to Ms. Yazmin, Ms. Miranda, Ms. Cheyenne, and Ms. Dacia who have done an amazing job taking care of my son! We are so grateful for them and for the wonderful experience we've had for the past 4 months at Stepping Stone School.