Southeast Family Center / Armed Svcs Ymca

Staff has implemented a policy where they lift the main basketball goals and make them unavailable, claiming vandalism as the reason. I understand the need to protect equipment but it feels unreasonable and frustrating. Maybe increase the supervision, or accountability for the individuals responsible — rather than restricting access for everyone.

‼️ A PSA for momma's looking to go here for their gym daycare needs: DON'T 💀 ‼️ I used to go to this gym a lot in 2022 when my toddler was much younger and we used to really love this place because we thought it was the best YMCA at the time for young kids as the facility was catered more for parents with little ones since they have more child-centric activities and a better playground than some of the other YMCA locations. Coming back here in 2025, I was really excited to give this place dazzling reviews based off our last encounters but sad to say that was not the case 😞💔 The daycare quality has grown subpar compared to the other locations now which was really disappointing. While the daycare workers overall seemed nice, they also seemed a little clueless when it comes to making executive decisions at a moment's notice without a supervisor in the room in events of emergencies or special situations. Our first day coming back since 2022 and it was chaos day one—despite advanced notice to one of the caretakers, they were unable to make proper accommodations for my nonverbal son to get some assistance in using the restroom and ended up soiling his pants while he was there and they didn't even tell me that he had an accident because apparently they didn't notice as they weren't supposedly allowed to help him in the bathroom at all because he was a few months past 3 years old. He's potty trained and was just unable to tell them he needed to help unbuckling his pants and they refused to go in and help him 🥲 they kept insisting they needed a manager to be allowed to go help him with that and there wasn't one working at that time so they just more or less ignored his cries for help. Like... Really? Lol a manager is REQUIRED for you to help a nonverbal 3 year old unbuckle his pants that you'd rather him wet himself if one isn't around to give you approval? 💀 I understand policy is a thing, but there's always exceptions and extenuating situations especially when children are involved and the employees' inability to flex even when we PREEMPTIVELY ASKED for help and notified the staff of his needs and situation just proves to say that they're more worried about being "politically correct" as to avoid being in trouble with management than they care about the well-being of the children in their care. I've heard a bunch of parents complaining about this location since we restarted our membership in the beginning of the year and began going to the YMCA at Main, saying the daycare quality here just isn't the same as it used to be, with kids getting sick here all the time compared to the other daycare locations that YMCA operates and honestly? I can see why now. We've been going to the other YMCA branches and haven't had this kind of problem with my son as they've all been incredibly understanding and accommodating with his situation, even in the out-of-state ones. I was in shock and understandably upset by this and I would like to warn other families who're looking to get involved with this particular branch, especially ones with kiddos needing some extra help and assistance as this location would not provide you the support you joined (and pay!) the YMCA community for. The gym itself is nowhere near as good as the other locations in town as this one is old, much smaller, and even after the renovations, is still behind in terms of modernity. The machines are dated and their vending machines almost never works 😵‍💫 The only (previously) redeeming quality of this location that made it standout was everything childcare related and since that too has gone straight to trash, there's really not much worth coming back to in this particular branch 🗑️ I am extremely disappointed and would likely not come back to this location again moving forward ⏩ I'm only giving it 2-stars instead of 1-star for the nostalgia of the past—made a lot of good friends here back in the day and it's a shame the current management was unable to upkeep that simple, yet quality and authentic atmosphere they had way back when 🙏🏻

TLDR: pool experience was a mess today, will stick to other areas locations for a while! Pool has been really disappointing lately. When I asked this morning about the jets for the kids areas (tall jets, house splash area, water slide) I was told they are all broken. Random areas of the pool closed but not enforced to all patrons (my son and I were asked to move but another parent and a smaller child immediately swam there). Toddler girl today would only swim with her bottoms on, she was 4 maximum, and was immediately instructed to put a top on or get out. Parents put her top on but she cried the whole time. If the toddler-adult male are okay to swim without tops on, not sure why a toddler female is deemed inappropriate. Recommend to skip this location until they get it together.

The pool and hot tub were not that bad. Although one thing happened that has made me not come here, my daughter did the swim test, and they failed her because she couldn't float on her back. She did everything else very well though. I find it unacceptable to fail a child because they can't float on their back, and i truly believe if they can float normally, they will be fine.

Really nice gym layout! Nice staff! Beautiful, open concept with a GREAT view of Pikes Peak. ******* Update: I arrive early to avoid crowds.