Child Daycare & PreschoolsSalem, VA

Small Steps Learning Academy

4.6(7 reviews)

About

Small Steps Learning Academy is a child daycare & preschools daycare located at 2131 Apperson Drive, Salem, Virginia VA. Find contact info, location details, and similar daycares nearby.

What Parents Say

Small Steps Learning Academy receives overwhelmingly positive feedback for its caring staff, clean environment, and family-like atmosphere. Parents consistently praise the communication, attention to detail, and genuine dedication of the team. However, one parent reported significant communication issues and unresolved inquiries over a 9-week period.

Compassionate and professional staffexceptional cleanliness and organizationstrong communication with parentsfamily-like atmospherestaff stability and low turnoverstructured learning activities including music and themespersonalized attention to childrenflexible payment optionsleadership that values employee wellnessabove-and-beyond care
Communication breakdown reported by one parentunresponsiveness to emails and calls over extended periodinconsistent continuity of care according to one reviewer

Recent Reviews

a year ago

Small Steps Learning Academy is committed to treating families and children with the highest level of respect. Children receive exceptional care and high-quality learning. Small Steps is meticulously clean and well-organized. The staff are both professional and compassionate. Small Steps is more than a childcare center; it is a community that feels like family. You will not regret making Small Steps, a part of your village.

2 years ago

Small Steps has been nothing short of amazing. It’s the only daycare I’ve been in that has all of the calm vibes from the moment you enter to when you leave. The teachers and director have always been incredibly clear in their communication, they use an all that lets you know about you letting/eating, etc (at the infant academy) and their attention to detail is great. I have never been concerned about dropping my baby/toddler off at Small Steps and it truly feels like they are being taken care of by family. Even the infants have learning or music themes throughout the week. One of the highlights is also that the staff seems to be close friends like family with each other. You can tell they work as a team, and that the owner Ms Taren cares for them and has created a positive work environment. This is a fantastic daycare, and we would recommend it to all of my friends and family. Extra big thanks to Miss Gayle who always goes above and beyond in caring for our little one.

3 years ago

This is the best daycare in the Roanoke/Salem area and I do not say that lightly. My children used to go to a very fancy overpriced daycare in South County and we were frustrated with constantly rotating staff. I picked a child up to discover his teacher never came back from lunch. I never once worried about something like that at Small Steps. The staff love your children like they are their own. The administration staff and teachers want to partner with you to educate your child. The staff get to know you. They never just blanket call you Mom or Dad, they know you by name. There is a discount for paying an entire month of tuition up front or multiple payment options. The communication to parents is superior and the environment is always clean and inviting.

3 years ago

We have had our infant here and cannot recommend Small Steps enough. We have utilized other daycare facilities in the Roanoke Valley and the whole vibe of Small Steps is just DIFFERENT. Taren, the Director, promotes an attitude of customer service. This kindness, generosity, and positive attitude permeates to staff and everyone we have interacted with. They go above and beyond to make you and your child feel comfortable and cared for. With our little ones being so precious, it's so good to know that everyone cares and loves for your child. I highly recommend taking a tour to see how perfect this place really is :)

2 years ago

Absolutely positively the best staff and daycare ever. You will never find a better daycare. Do you want to feel safe dropping your kids off while you go to work, well here not only will you feel safe but you will feel like you left them with family, because the staff will become family. I can't said enough good about this daycare

Frequently asked questions

Small Steps Learning Academy is a child daycare & preschools childcare facility located in Salem, Virginia. The facility has a capacity of 120 children.
Small Steps Learning Academy has a Google rating of 4.6 out of 5 based on 7 parent reviews. Read the full reviews on this page to see what parents appreciate about this facility and any areas for improvement.
To enroll your child at Small Steps Learning Academy, contact the facility directly to inquire about availability, schedule a tour, and learn about their enrollment process. Be prepared to provide your child's age, any special needs or allergies, and your preferred schedule. Many facilities have waitlists, so it's best to inquire early.
You can verify the licensing status of Small Steps Learning Academy through Virginia's childcare licensing agency. Licensed facilities in Virginia must meet state standards for safety, health, staff qualifications, and staff-to-child ratios.

Details

Daycare Type
Child Daycare & Preschools
Capacity
120 children
Status
OPEN
Coordinates
37.26601, -80.02117

Quality Rating

VQB5

Level 5 out of 5

Meets Expectations

This rating is part of the state's Quality Rating and Improvement System (QRIS). Trained evaluators assess staff qualifications, learning environment, curriculum, and family engagement — standards that go beyond basic licensing requirements.

What do the levels mean?

Level 1: Meets basic licensing standards.

Level 2: Exceeds licensing with some quality improvements in place.

Level 3: Demonstrates strong practices in curriculum and staff development.

Level 4: High quality across most assessed areas.

Level 5: Highest quality — excels in all areas of assessment.