Child Daycare & PreschoolsRoanoke, VA

Shepherd'S Care Day School

3.2(8 reviews)

About

Shepherd'S Care Day School is a child daycare & preschools daycare located at 728 Highland Avenue Se, Roanoke, Virginia VA. Find contact info, location details, and similar daycares nearby.

What Parents Say

Shepherd's Care Day School receives mixed reviews. Many parents praise the caring staff, cleanliness, and supportive environment, with several reporting their children are happy and well-cared for. However, some parents cite concerns about child supervision, incident reporting, communication responsiveness, and compliance with custody orders.

Friendly and caring staffclean facility with daily sanitizationlong-term enrollment stabilitystaff goes above and beyond to help familieschildren are happy and loved
Inadequate supervision of childrenlack of incident reporting for injuriespoor communication and unreturned phone callsnon-compliance with court-ordered visitation arrangements

Recent Reviews

6 years ago

Personally i love this daycare, my 3 children go and have been going there for a while now my oldest is 6 an he started when he was just few months old. My kids love it there. Ive never had any serious issues small issues that would addressed and fixed immediately. They have also helped me tremndously when i was going through a rough time. I dont know of another place that would have done that.

4 years ago

I just want to say how much I love this daycare. This is the first time I have ever had to take my child to daycare. The staff is so friendly and they treat my son so good!

a year ago

Biggest hypocrites. Refuses to abide by court visitation order and allow mother to pick up children when mother us on pick up list.

6 years ago

We love this daycare , we lost our daycare due to closing and was referred here by a friend and I am so thankful they had a spot for my daughter , everyday I pick my baby up you can smell the clean in the air they sanitize the toys everyday , the child care workers love on my baby they go out of there way to help if you have a special need for your child, we are going on our second year here and I never worry about my child while I am at work I know she’s in good hands

9 years ago

My daughter loves it here I just wish they would watch the kids better my daughter keeps coming home with bite marks but no mention of it and no one seems to know what happened

Frequently asked questions

Shepherd'S Care Day School is a child daycare & preschools childcare facility located in Roanoke, Virginia. The facility has a capacity of 125 children.
Shepherd'S Care Day School has a Google rating of 3.2 out of 5 based on 8 parent reviews. Read the full reviews on this page to see what parents appreciate about this facility and any areas for improvement.
To enroll your child at Shepherd'S Care Day School, contact the facility directly to inquire about availability, schedule a tour, and learn about their enrollment process. Be prepared to provide your child's age, any special needs or allergies, and your preferred schedule. Many facilities have waitlists, so it's best to inquire early.
You can verify the licensing status of Shepherd'S Care Day School through Virginia's childcare licensing agency. Licensed facilities in Virginia must meet state standards for safety, health, staff qualifications, and staff-to-child ratios.

Contact Information

Address
728 Highland Avenue Se, Roanoke, Virginia 24013
County
ROANOKE CITY

Details

Daycare Type
Child Daycare & Preschools
Capacity
125 children
Status
OPEN
Coordinates
37.26532, -79.93034

Quality Rating

VQB5

Level 5 out of 5

Meets Expectations

This rating is part of the state's Quality Rating and Improvement System (QRIS). Trained evaluators assess staff qualifications, learning environment, curriculum, and family engagement — standards that go beyond basic licensing requirements.

What do the levels mean?

Level 1: Meets basic licensing standards.

Level 2: Exceeds licensing with some quality improvements in place.

Level 3: Demonstrates strong practices in curriculum and staff development.

Level 4: High quality across most assessed areas.

Level 5: Highest quality — excels in all areas of assessment.