Saratoga County Economic Opportunity Council, INC.

Didn't go there other than to post a work poster for jobs. But officer was very nice to assist me.

This place is terrible! They set an appointment and literally make you sit there all day... But if you're late they have a whole issue with it. They take their time on your paperwork. And do not provide you with the things you need. Even if you are in an emergency situation. It literally means nothing. They make you come every week and sit when you can literally be doing other things, like more daycare or employment searches. They're the worse. If you need help don't even waste your time

They quite litterally just hung up on me on before I got a chance to say anything

Stopped into the department of Aging to grab some Farmers Market vouchers. Quick process, just ask for someone at the Department of Aging and say you're looking for Farmers Market vouchers and they'll come right out to you with a package of $25 of vouchers and all you need to do is sign to say that you're over age 60.

It's a shame how much this place has gone downhill over the years when it was once filled with important, great people! This DSS is now filled with pretentious, egotistical, bitter - old women who don't know how to emotionally regulate. So they take out their misery on the callers who are in need. Talking down to us, making us feel judged and bad about ourselves - instead of working on their own egos and self-discipline. This place is in dire need of better "customer service" because they mistreat people, and have absolutely no manners at all! It only worsens yearly. Nowadays they even hang the phone up right in your face! Extremely DISRESPECTFUL staff employed here. How sad, considering it was my own dear great-grandmother who was the first female Deputy Commissioner of this Saratoga County Social services. She did very important work in her time, making it possible for people in need to receive the very little assistance they offer. She was a very important advocate for women's rights and female business ownership. She used to bring me to work with her sometimes to the county building, and her many businesses around the county.. where she ALWAYS treated everybody with respect, no matter their title or affliction.. No matter her personal struggles. She helped so many struggling with poverty, with a smile on her face! She even owned the B Spa museum! My great- uncle and her were responsible for The Old Iron Spring, and the gardens surrounding, including most of the landscaped/gardens around the county!! It's all literally in my family albums. I am living proof that good people once existed in this county, and this county building! I wager she's rolling in her grave right about now if she saw the way they just treated her beloved granddaughter. She would have made one phone call to her friend high up and had them disciplined for disrespecting people on the phone! I already didn't want to call you people for anything! Given my important family history, I don't enjoy doing so!! To the miserable woman in the SNAP department who answered my call at 3:01 pm - March 6, 2025 and proceeded to literally hang up without a word, when I asked to be transfered to HEAP.. but she didn't forget to huff and puff before doing so! --You really need to retire or quit your iob, since you can't handle working with people. You are RUDE. You answered the phone rudely, then you hung up the same way. To the woman who answered my call in the HEAP department around 3:03 pm.. - March 6, 2025. --You are equally bitter. Even RUDER. I'm the one who told you at the end of our call.. and in a pleasant tone, even.. "maybe next time I call back there can be people in better moods on the responding end.." ..You need to learn emotional regulation. We are not YOUR personal PUNCHING BAGs to take your rotten attitude out on. I did not give you any kind of hard time, at all! I remained very polite to you.. with two very short questions, and you made an unnecessary comment to me, with a judgemental tone.. "you dont know if you got a grant yet?!" ..you even cut me off while I tried to ask my second question, all for you to say "MAM you need this or we cant help you." .. as if I was in some personal argument with you?!!! Some of you need mental help. I didnt know something. That is YOUR JOB to seek the information I requested! I didn't give you a hard time, yet you treated me as if I were your enemy.. this is BIZARRE behavior. I believe it's time your supervisors hear about the way you've all been treating innocent VICTIMS who call in need of guidance/help.. but instead recieved your emotional ABUSE and JUDGEMENT! You never know what another person is going through, and you never know whose on the other end of the phone call. Control your toxic behaviors. It's a definite YOU problem! You tried to spread your negativity, and take your stress out on me. My only crime was calling your department with questions, but as you can probably gather by now, I'm definitely the wrong one to mistreat. 💯