Rutherford House II is a child daycare & preschools daycare located at 553 Stoner, Shreveport, Louisiana LA. Find contact info, location details, and similar daycares nearby.
What Parents Say
One parent highlights the organization's community support and programs for children, while another describes a distressing interaction with staff regarding restroom access and aggressive behavior. A third visitor compares the facility's atmosphere to a jail, expressing caution about visiting.
I recently visited The Rutherford House, and while I acknowledge the organization's commendable work, I feel compelled to share a concerning experience I had during my visit. Upon politely asking the receptionist for restroom access, I was initially granted permission, with the caveat that it would be the last time. However, my encounter took a distressing turn when a staff member, the Director of Business Affairs, Bruce Dickson, aggressively confronted me upon him exiting the restroom, insisting I “get out!” and use the Burger King restroom instead. Despite calmly explaining that I had received permission from the receptionist, he continued to yell and display inappropriate behavior towards both me and a guest in the lobby. I understand that everyone has their bad days, and I empathize with the challenges people face in our changing world. Nevertheless, it's essential for staff members to uphold a level of respect and courtesy towards visitors, especially when representing The Rutherford House. To improve future interactions, I suggest implementing some measures: * Display a clear sign indicating that restrooms are for employees and staff use only. * Instruct receptionists to politely inform visitors about the restroom policy when they request permission. * Provide training or resources on effective communication and customer service for all staff members. I firmly believe that adopting these changes will positively impact The Rutherford House's guest interactions and ensure that others do not experience a similar unfortunate incident. Thank you for considering my feedback and if management has questions about the incident please feel to reach out.
A great organization that needs more attention for the work they do. When I was young they personally helped me and I am forever in their debt. Please help others know of all of the services they have for the community.
😔looks like the freakin jail house to me...SMH.. gots to be more careful!🤦
We need more programs like this in Shreveport! The children are our future!