Round Lake Academy LLC

Staff is very professional and caring. My child loves it there. Great price for an amazing safe environment for the kids

My children only lasted 3 days at this facility what I thought was going to be pleasant and professional total opposite. Never experienced my nine month old sick at all then to come home with green&gray mucus , fever , sneezing , cough & trouble swallowing congestion………………... so yeah Walk in some staff heads are always in their phones , everyone is walking around barefoot. 5pm kids , including mine running into his mouth , are getting sent home with snotty noses not cleaned up ready go. Handed my child sleeping to the teacher for her to lay him on the floor on his back sleeping throwing a sign to give him his pacifier to at least comfort him…… observed one child came crying to the front with the teacher …. was hit in the face with a toy face was swollen Took three attempts the first day of attending for my five year to pin point his location after showing me to where he should have been then having to walk back to the office. Asked one staff member her response was sarcastic “ I haven’t seen him in months” did not help the situation & wasn’t the right thing to say, to me. Bright side he said he really liked miss Emily.. The woman in the front who works the desk was very nice and helpful so ** , Needs more decency & organization Just my opinion people are dropping their children off to be well taken care of and looked after just like they are at home…. It’s not just a “Job” while it still is & a profession at that, Should be the same standard :) everyone was friendly though. Environment was welcoming.

Bad management, can’t keep happy employees so they can’t stay in compliance with teacher to child ratios! Parents are expected to pay no matter how often the daycare is closed and denied entry after an appointment because there wasn’t a place for her?! I’d like a refund or more reliable service please! Not having enough teachers is a big problem for our children because their quality of care goes down and especially what we have seen on the playground… there NEEDS to be more adults watching & actually teaching the children!

I’ve had nothing but a wonderful experience at this facility, if there is ever a problem management is always there all you have to do is speak to them! . The communication between myself and the teachers is amazing. They really do know everything that is needed at that time and I never have to second guess. They have redone classrooms and remodeled some playgrounds the facility looks amazing I can’t wait to see what the school does in the future!!

LOVE the director Mrs.Gaby she’s very outgoing and very involved with all the kids and parents my little one gets so happy when she sees her and it makes me feel so much better knowing that someone is looking out for her ( first time in childcare ) my go to daycare