River Rd Learning Tree Day School is a child daycare & preschools daycare located at 2955 River Rd S, Salem, Oregon OR. Find contact info, location details, and similar daycares nearby.
What Parents Say
River Rd Learning Tree Day School has highly polarized reviews. Three parents praised the staff, cleanliness, and convenience, while four parents reported serious concerns about staff coldness, inadequate supervision, unaccommodating policies, and poor emotional support for children.
AN UNHAPPY PLACE One year ago, I was looking for Childcare for my toddler girl and I found this place that liked me because of the infrastructure, so we decided for it. Firstly thing that caught my attention was that upon entering, I felt a somber silence, I thought there would be no children, and my surprise was that they were all in there, but upon entering there it was like attending a funeral. My daughter cried from day 1, her instinct is much wiser than mine, she refused to stay in that place with a very cold environment and disconnected teachers never welcomed with her, without a gesture of love. One day I arrived early to pick her up and I listened from the entrance that someone was yelling her name, quickly I entered the classroom, by my surprise and indeed a teacher was yelling at her, I got it was because my daughter wasn't understanding the teacher's instruction, even when I had mentioned that at home we only speak Spanish and she probably have difficulty understanding English in the first weeks, I did not like that, since then, I also began to feel that mother's instinct that does not allow you to leave your daughter confidently in a place that doesn't seem trustworthy. Indeed, after one week, we decided to get my daughter out of that place, more than based on assumptions, I got concrete facts: The coldness of the place and their staff, once you enter the secretary and teachers are cold, and not very receptive, they look like robots! Although they have a patio outside, my daughter never was out there in one week in fall time. In the admission documents they ask for confidential information such as the social security number of people involved, including those who will have admit to pick her up from class (It’s a nonsense!) This is a place with a rigid system, they do not give you a chance to increase and/or decrease hours in which they will take care of your child, simply they are not flexible in terms of UNDERSTANDING events. I do not recommend Learning Tree, because it is a concentration camp run by a militarized and unhappy staff, with little vocation to love and respect children and rather based on generating money with their business. I do recommend to that staff take Yoga courses, or go to the mountain to contact themselves, getting courses to dance salsa, or simply become mothers to UNDERSTAND that the most wonderful thing about working with children is learning from them, It’s about joying their surprise to know that each day, provides us new things to discover how wonderful is the life. Note: The star I gave them is simply for the infrastructure of the place, that's all!
I was looking for infant care for my 4 month old son in April. I had spoke with the director a few times on the phone, she was very rude but assured me there were openings so I decided to check it out. When I arrived I saw a beautiful building with amazing security features. The director was running late so I was asked to wait for a few minutes. When I first arrived I glanced I to the infant room and noticed a baby boy crying in a jumper, there were two teachers and 8 infants (state minimums-don't get me started), and I thought they would get to him immediately. I waited around 7 minutes before I was taken into the infant room, to my horror the baby boy was still crying, screaming in fact, shaking uncontrollably, chin quivering, and was desperate for anyone. I didn't hear anything the tour guide was saying, I just kept watching the baby sit there crying uncontrollably alone. Another 5 minutes went by and the tour guide (not a teacher) finally picked up the baby. I felt traumatized; that could have been my son! I knew right away this wasn't the place for my son. I finally met with the director who was the rudest, most money hungry, dismissive women I've ever met. Literally all she cared about was money, that's all she wanted to discuss! She kept trying to get me to sign up and went over the prices over and over, I told her I was looking for 4 days at the moment (it's cheaper by a very small amount) since my husbands schedule allowed him to be home 3 days/week and her availablily all of sudden changes from "let's get you going" to "we might have an opening, we will let you know." EXCUSE ME?! YOU'LL let ME know?! She treated me like the cheapest person she's ever seen. Listen B, I am definitely in a tax bracket higher than you and I could easily pay double in childcare than what you charge but I will NEVER let my son be neglected in your facility. I drove away in tears feeling so sorry for that poor little boy. In case any parents with infants in the center read this, he was the only Hispanic baby boy there in April.
Nothing good to say about this place, they are only in it for the paycheck not for the kiddos. We were very honest in the beginning while on the tour and explained our sons needs and that he is speech delayed and would eventually need a communication device. We were assured that they would have no problem accommodating. Well that was entirely not the case. They told our WESD provider that she couldn't come into the classroom to work with my son, when she argued they said "fine, but when you become a distraction you must leave." This was completely not ok in our opinion. Then after we decided to enroll our son into a different school and gave our notice to learning tree that's when things really got bad. My son didn't have any incident reports the 3.5 prior to giving the notice, then once we gave it they all he sudden starting saying my son was getting physical with everyone. He then continued to get one almost every day, which i find hard to believe after going 3.5 months without any! Also they don't seem to care for the children emotionally, if my son cried for more than 20 minutes they would call me and tell me I need to come pick him up. They never told me why he was upset and what they tried to calm him down. Still the biggest issue and reason we moved my son was because almost every day I would drop him off in his classroom and there would only be 1 teacher with 13-18 kids. This is well beyond the 1-10 ratio. I also witnessed the infant teacher leave 3 babies unattended in the classroom with a baby gate in the doorway and walk away to help someone. All 3 babies were crying at the doorway/ babygate. I wouldn't recommend this center to even my worst enemy! Was completely mislead while on the tour. None of the teachers seem happy to be there or happy to see the kids, the head of school is consistently negative about the kids and says "their all crazy today and I can't handle that today." Also they don't ever use their playground! When Oregon gives you a rare 70-75 degree day you take advantage of it and play outside. They would stay inside and use their "gym." So again I would not recommend this center ever!
Great staff, our daughter is always clean, happy and in a good mood when we pick her up. Would recommend to anyone. The early drop off times makes it super convenient for working families.
My two year old boy has been going here since November 2016 and he loves it. staff are always nice.